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Cannot check the print selection only box when printing with a label printer

Posted

We are trying to use a Zebra GC420d printer to print name labels through a checkin online database. However as part of the config instructions provided to set up the printer setting, I must check the box 'print selection only' in the print dialogue box in Firefox. However this check box cannot be clicked because it is 'greyed' out. What do I need to change so I can check this box? Thanks, Shannon

We are trying to use a Zebra GC420d printer to print name labels through a checkin online database. However as part of the config instructions provided to set up the printer setting, I must check the box 'print selection only' in the print dialogue box in Firefox. However this check box cannot be clicked because it is 'greyed' out. What do I need to change so I can check this box? Thanks, Shannon

Chosen solution

Are you using the Print toolbar button, or using {Command + P} ?

Using the Print button opens the Print Preview screen which "wipes" any selection the user made, and "Selection" is then greyed out and unusable. Bug 1062610 was filed about this issue

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 16.0 r0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
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Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:31.0) Gecko/20100101 Firefox/31.0

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the-edmeister
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Chosen Solution

Are you using the Print toolbar button, or using {Command + P} ?

Using the Print button opens the Print Preview screen which "wipes" any selection the user made, and "Selection" is then greyed out and unusable. Bug 1062610 was filed about this issue

Are you using the '''Print''' toolbar button, or using {Command + P} ? Using the Print button opens the Print Preview screen which "wipes" any selection the user made, and "Selection" is then greyed out and unusable. Bug 1062610 was filed about this issue