Recent answers to When I try to upload photos from iphoto firefox crashes everytimehttps://support.mozilla.org/en-US/questions/10541562015-03-30T02:07:48-07:00Sorry, this is it here.
Hi,
The people who answer questions here, for the most part, are other Firef2015-03-30T02:07:48-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1054156#answer-710928<p>Sorry, this is it here.
</p><p>Hi,
</p><p>The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.
</p><p>If you want to leave feedback for Firefox developers, you can go to the Firefox <em>Help</em> menu and select <em>Submit Feedback...</em> or use <a href="https://input.mozilla.org/feedback" rel="nofollow">this link</a>. Your feedback gets collected at <a href="http://input.mozilla.org/" rel="nofollow">http://input.mozilla.org/</a>, where a team of people read it and gather data about the most common issues.
</p>Any idea how to reach anyone at Mozilla/Firefox by phone since I have had no luck online. It would 2015-03-30T00:00:37-07:00mamoseleyhttps://support.mozilla.org/en-US/questions/1054156#answer-710895<p>Any idea how to reach anyone at Mozilla/Firefox by phone since I have had no luck online. It would really be a bummer if I had to quit using Firefox and start using Safari.
</p>FredMcD said
Okay, let's take a look.
Product Firefox
Version 36.0.4
Release Channel release
OS Ma2015-03-29T23:59:20-07:00mamoseleyhttps://support.mozilla.org/en-US/questions/1054156#answer-710894<p><em>FredMcD <a href="#answer-709631" rel="nofollow">said</a></em>
</p>
<blockquote>
Okay, let's take a look.
Product Firefox
Version 36.0.4
Release Channel release
OS Mac OS X
OS Version 10.10.2 14C1514
The crash report flagged this;
Signature -[NSScrollView _setForcesContentInsetsLayout:]
No other problems. I've called the big guys to help you. Good luck.
</blockquote>Okay, let's take a look.
Product Firefox
Version 36.0.4
Release Channel release
OS Mac OS X
OS Versi2015-03-26T11:02:32-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1054156#answer-709631<p>Okay, let's take a look.
Product Firefox
Version 36.0.4
Release Channel release
OS Mac OS X
OS Version 10.10.2 14C1514
</p><p>The crash report flagged this;
</p><p>Signature -[NSScrollView _setForcesContentInsetsLayout:]
</p><p>No other problems. I've called the big guys to help you. Good luck.
</p>bp-8fb6bc35-9ed1-42ac-abed-194122150326 3/26/15 5:40 PM
bp-77951af4-b8e9-4384-993f-e8e7b2150327 3/262015-03-26T10:23:33-07:00mamoseleyhttps://support.mozilla.org/en-US/questions/1054156#answer-709625<p>bp-8fb6bc35-9ed1-42ac-abed-194122150326 3/26/15 5:40 PM
bp-77951af4-b8e9-4384-993f-e8e7b2150327 3/26/15 5:35 PM
bp-fbcf948d-60b0-46f6-aa45-b1f152150326 3/26/15 7:32 AM
bp-d9322470-1197-4eb2-81a9-a1d012150326 3/26/15 7:20 AM
bp-0eec5f67-e247-4dfb-941a-38ca62150326 3/26/15 6:54 AM
bp-be8a9461-04ae-424d-b7c7-398c72150324 3/24/15 8:26 AM
bp-a573b374-651d-4d38-ad5d-4c09a2150320 3/20/15 5:41 PM
bp-14644d4c-ae49-4b23-ade2-206e42150320 3/20/15 4:46 PM
bp-09a6c8e3-55c4-4164-907c-6f6a32150320 3/20/15 4:45 PM
bp-842b964a-af91-441b-a811-9af912150320
</p>I tried opening in safe mode and it did not help. I also tried doing what they said about never acti2015-03-26T09:49:04-07:00mamoseleyhttps://support.mozilla.org/en-US/questions/1054156#answer-709601<p>I tried opening in safe mode and it did not help. I also tried doing what they said about never activating plugins and it still happened with pluins not activated.
</p><p>I am unclear what address box I am suppose to type about:crashes
</p>In the address bar, type about:crashes<enter>. Note: If any reports do not
have BP in front of2015-03-26T09:28:37-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1054156#answer-709585<p>In the address bar, type <strong>about:crashes</strong>&lt;enter&gt;.<strong> Note:</strong> If any reports do not
have <strong>BP</strong> in front of the numbers, click it and select <strong>Submit</strong>.
</p><p>Using your mouse, <strong>mark</strong> the most <strong>resent 7 - 10</strong> crash reports, and
<strong>copy</strong> them. Now go to the reply box below and <strong>paste</strong> them in.
</p>
<hr>
<p>Start <strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Firefox in Safe Mode</a></strong> {web Link} by holding down the <strong>&lt;Shift&gt;<br> <em>(Mac Options)</em> </strong> key, and then starting Firefox. Is the problem still there?
</p>