Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In the main bookmarks menu I'm not able to move the links up and down for convenience like I used to. When I right click on a bookmark to do so, nthng comes up

more options

Recently I've lost the ability to use the options available with a right click on a bookmark in the main menu bookmarks. I can't move them around up or down, can't delete any either. The weird thing is in assorted bookmarks I'm having no problems at all. Do you have any advice to help me, I want to thank you in advance for any help you might be able to give me with this problem. I have installed the latest update sent to me to no avail.

Mark Nicholson (seefids)

Recently I've lost the ability to use the options available with a right click on a bookmark in the main menu bookmarks. I can't move them around up or down, can't delete any either. The weird thing is in assorted bookmarks I'm having no problems at all. Do you have any advice to help me, I want to thank you in advance for any help you might be able to give me with this problem. I have installed the latest update sent to me to no avail. Mark Nicholson (seefids)

All Replies (1)

more options

After the release of Firefox 29, several people noticed that after using the Customize feature, most items on the right-click menu for the Bookmarks menu on the menu bar became grayed out and unusable until you closed and started Firefox back up again. That seems to still be a problem for me in Firefox 36.0.4, so if you used Customize, that could be the explanation.

You still should be able to click and drag bookmarks around the menu even with the broken right-click context menu.

And if it's easier than restarting, the context menu still works in the Bookmarks Sidebar (Ctrl+b to open/close) and Library dialog (Ctrl+Shift+b or "Show All Bookmarks").