Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla has deleted my history and current tabs and I'm unable to restore bookmarks, of which I have 1700.

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

more options

I have not updated Mozilla, Windows, etc or installed add-ins. Recently I opened Mozilla and all of my current tabs were closed and I was not given the option to restore. I went into my History to try and recreate as best I could and found my History had been wiped as well. I then discovered that I cannot access my bookmarks. Online I found how to restore these but it doesn't work. I pulled up a page that I knew I'd saved and, while the bookmark star is blued out, I cannot find the bookmarks. Oddly, while my bookmarks seem to save every couple of days, the last time my backup bookmarks saved was 3/1/15. At that time, I had 1676 bookmarks! What can I say, I've been saving stuff for a very long time! Anyway, I want to be able to get these back to being available but, as I said, the restore function says it cannot restore them.

Again, I did nothing different from the time Mozilla was in full working condition until it basically wiped about everything out. Nothing. No installs, updates, etc., of any kind.

All Replies (2)

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can also look at this extension:

more options

Look on your desktop. Is there a folder called Old Firefox?

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences