Recent answers to I install new firefox 37 not loading any website just wheel is scrolling, while in other browser internet working fine, i find out problem but cant solve ithttps://support.mozilla.org/en-US/questions/10526842015-08-18T14:46:18-07:00locking due to age of this thread and it being titled for an older, unsupported version
2015-08-18T14:46:18-07:00the-edmeisterhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-769628<p><em>locking due to age of this thread and it being titled for an older, unsupported version</em>
</p>The OP says they have installed SpyHunter.
Going by
http://www.bleepingcomputer.com/forums/t/5500052015-08-18T13:03:42-07:00Iodeenhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-769614<p>The OP says they have installed SpyHunter.
Going by
<a href="http://www.bleepingcomputer.com/forums/t/550005/spyhunter-vs-malwarebytes-vs-iobit/#entry3491488" rel="nofollow">http://www.bleepingcomputer.com/forums/t/550005/spyhunter-vs-malwarebytes-vs-iobit/#entry3491488</a>
and
<a href="https://www.mywot.com/en/scorecard/enigmasoftware.com" rel="nofollow">https://www.mywot.com/en/scorecard/enigmasoftware.com</a>
and
<a href="https://www.mywot.com/en/scorecard/pcthreat.com" rel="nofollow">https://www.mywot.com/en/scorecard/pcthreat.com</a>
they may well have introduced malware into the equation.
</p>James said
shadyz said
FredMcD said
I just read a post; Firefox 37 has a flaw. Upgrades have bee2015-04-04T07:41:41-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-713548<p><em>James <a href="#answer-713544" rel="nofollow">said</a></em>
</p>
<blockquote>
<em>shadyz <a href="#answer-712229" rel="nofollow">said</a></em>
<blockquote>
<em>FredMcD <a href="#answer-712220" rel="nofollow">said</a></em>
<blockquote>
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
<strong><a href="https://support.mozilla.org/en-US/kb/install-older-version-of-firefox" rel="nofollow">Install an older version of Firefox</a></strong> {web link}
</blockquote>
<p>Could you show me the post you read?
What is the flaw?
</p><p>Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?
</p>
</blockquote>
<p>The updates to Fx 37.0 was not due to a flaw per say but mainly due to certain crash conditions users were having on Windows. The Firefox 37.0.1 which came out yesterday was to fix that. <a href="https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/" rel="nofollow">https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/</a>
</p>
</blockquote>
<p>Well there's still issues to that <a href="https://support.mozilla.org/en-US/questions/1054971" rel="nofollow">https://support.mozilla.org/en-US/questions/1054971</a>
</p>shadyz said
FredMcD said
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.2015-04-04T07:31:00-07:00Jameshttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-713544<p><em>shadyz <a href="#answer-712229" rel="nofollow">said</a></em>
</p>
<blockquote>
<em>FredMcD <a href="#answer-712220" rel="nofollow">said</a></em>
<blockquote>
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
<strong><a href="https://support.mozilla.org/en-US/kb/install-older-version-of-firefox" rel="nofollow">Install an older version of Firefox</a></strong> {web link}
</blockquote>
<p>Could you show me the post you read?
What is the flaw?
</p><p>Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?
</p>
</blockquote>
<p>The updates to Fx 37.0 was not due to a flaw per say but mainly due to certain crash conditions users were having on Windows. The Firefox 37.0.1 which came out yesterday was to fix that. <a href="https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/" rel="nofollow">https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/</a>
</p>shadyz said
Yes, but technically there's still issues with the 35 version being reported ,does tha2015-04-04T00:55:15-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-713411<p><em>shadyz <a href="#answer-713390" rel="nofollow">said</a></em>
</p>
<blockquote>
Yes, but technically there's still issues with the 35 version being reported ,does that mean that you're still using version 34 or below?
</blockquote>
<p>I am using v36.0.4
</p>
<blockquote>
Also, was that post you were refering to written by the programming team and could i read their comments on the matter of new updates&nbsp;?
</blockquote>
<p>It was a response to a user in this forum.
</p>FredMcD said
shadyz said
Fred ,how long do you usually wait to initiate an update on your own fir2015-04-03T23:20:37-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-713390<p><em>FredMcD <a href="#answer-712296" rel="nofollow">said</a></em>
</p>
<blockquote>
<em>shadyz <a href="#answer-712225" rel="nofollow">said</a></em>
<blockquote>
Fred ,how long do you usually wait to initiate an update on your own firefox?
</blockquote>
<p>Not until after I see the responses from other users. &nbsp;;-)
</p><p><em>shadyz <a href="#answer-712229" rel="nofollow">said</a></em>
</p>
<blockquote>
Could you show me the post you read?
What is the flaw?
Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?
</blockquote>
<p>It was one post among many. I don't remember what one.
</p><p>I suggest re-installing v36. And change the update setting to ask.
</p>
</blockquote>
<p>Yes, but technically there's still issues with the 35 version being reported ,does that mean that you're still using version 34 or below?
</p><p>Also, was that post you were refering to written by the programming team and could i read their comments on the matter of new updates&nbsp;?
</p>cor-el said
Create a new profile as a test to check if your current profile is causing the problem2015-04-02T22:00:46-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-712920<p><em>cor-el <a href="#answer-712406" rel="nofollow">said</a></em>
</p>
<blockquote>
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
<ul><li><a href="https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles" rel="nofollow">https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles</a>
</li><li><a href="http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues" rel="nofollow">http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues</a>
</li></ul>
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
<ul><li><a href="http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox</a>
</li></ul>
</blockquote>
<p>Is this to me?
</p>Create a new profile as a test to check if your current profile is causing the problem.
See "Creatin2015-04-01T22:55:47-07:00cor-elhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-712406<p>Create a new profile as a test to check if your current profile is causing the problem.
</p><p>See "Creating a profile":
</p>
<ul><li><a href="https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles" rel="nofollow">https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles</a>
</li><li><a href="http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues" rel="nofollow">http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues</a>
</li></ul>
<p>If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
</p>
<ul><li><a href="http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox</a>
</li></ul>It is set to ask, i just thought it would be fine.... normalcy bias, the last (if not all) updates h2015-04-01T12:33:07-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-712301<p>It is set to ask, i just thought it would be fine.... normalcy bias, the last (if not all) updates have been fine for me
</p>shadyz said
Fred ,how long do you usually wait to initiate an update on your own firefox?
Not unt2015-04-01T12:20:47-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1052684?page=2#answer-712296<p><em>shadyz <a href="#answer-712225" rel="nofollow">said</a></em>
</p>
<blockquote>
Fred ,how long do you usually wait to initiate an update on your own firefox?
</blockquote>
<p>Not until after I see the responses from other users. &nbsp;;-)
</p><p><em>shadyz <a href="#answer-712229" rel="nofollow">said</a></em>
</p>
<blockquote>
Could you show me the post you read?
What is the flaw?
Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?
</blockquote>
<p>It was one post among many. I don't remember what one.
</p><p>I suggest re-installing v36. And change the update setting to ask.
</p>FredMcD said
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
Install an 2015-04-01T10:57:55-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684#answer-712229<p><em>FredMcD <a href="#answer-712220" rel="nofollow">said</a></em>
</p>
<blockquote>
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
<strong><a href="https://support.mozilla.org/en-US/kb/install-older-version-of-firefox" rel="nofollow">Install an older version of Firefox</a></strong> {web link}
</blockquote>
<p>Could you show me the post you read?
What is the flaw?
</p><p>Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?
</p>FredMcD said
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
Install an 2015-04-01T10:53:18-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684#answer-712225<p><em>FredMcD <a href="#answer-712220" rel="nofollow">said</a></em>
</p>
<blockquote>
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
<strong><a href="https://support.mozilla.org/en-US/kb/install-older-version-of-firefox" rel="nofollow">Install an older version of Firefox</a></strong> {web link}
</blockquote>
<p>Yeah............ i've been talking about it for quite a while, i don't know why i haven't received any answer at all and isn't this tested more before it's initiated? .....
</p><p>Fred ,how long do you usually wait to initiate an update on your own firefox?
</p>I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
Install an older version of2015-04-01T10:49:13-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1052684#answer-712220<p>I just read a post; Firefox 37 has a flaw. Upgrades have been suspended.
</p><p><strong><a href="https://support.mozilla.org/en-US/kb/install-older-version-of-firefox" rel="nofollow">Install an older version of Firefox</a></strong> {web link}
</p>shadyz I've called the big guys to help you at your post. They
should respond soon. Good luck.
Hire2015-04-01T00:39:47-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1052684#answer-711853<p><strong>shadyz</strong> I've called the big guys to help you at your post. They
should respond soon. Good luck.
</p><p><em>HirenNiranjani <a href="#answer-711265" rel="nofollow">said</a></em>
</p>
<blockquote>
I check it in Safe Mode with Networking its run smoothly...
when I restart my Computer it run smoothly some times.
but
</blockquote>
<p>This likely means one of your other programs is causing the issue.
</p><p><br>
Check the programs that are on your computer
</p><p><strong>Windows:</strong> Start &gt; Control Panel &gt; Uninstall Programs.
<strong>Mac:</strong> Open the "Applications" folder.
<strong>Linux:</strong> Check your user manual.
</p><p>Go thru the list. If you find something that you don't
know what it is, use a web search.
</p><p><strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox Issues Caused By Malware</a></strong> {web link}
</p>Can someone explain what is going on with the new 37 version update? https://support.mozilla.org/en2015-03-31T13:35:12-07:00shadyzhttps://support.mozilla.org/en-US/questions/1052684#answer-711738<p>Can someone explain what is going on with the new 37 version update? <a href="https://support.mozilla.org/en-US/questions/1054971" rel="nofollow">https://support.mozilla.org/en-US/questions/1054971</a>
</p>I check it in Safe Mode with Networking its run smoothly...
when I restart my Computer it run smooth2015-03-30T14:18:45-07:00HirenNiranjanihttps://support.mozilla.org/en-US/questions/1052684#answer-711265<p>I check it in Safe Mode with Networking its run smoothly...
when I restart my Computer it run smoothly some times.
but when i close firefox and again start it shows same error that firefox is already running.
can not end task from the task manager because action is denied.
Now what to do??
</p>A post was flagged as Solved Problem. Please remove that flag.
If you don’t, others that can help ma2015-03-27T01:22:42-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1052684#answer-709788<p>A post was flagged as <strong>Solved Problem.</strong> Please remove that flag.
If you don’t, others that can help may not read this post.
</p>
<hr>
<p>Start your <strong>Computer</strong> in safe mode with networking. Then start Firefox.
Try <strong>Safe</strong> web sites. Is the problem still there?
</p><p><strong><a href="http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode" rel="nofollow">Starting The Computer In Safe Mode;<br>Free Online Encyclopedia</a></strong>
</p>
<hr>
<p>Run most or all of the listed scanners.
<a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a> article.
</p>ohh god again same problem occur... what to do now??
2015-03-26T17:12:43-07:00HirenNiranjanihttps://support.mozilla.org/en-US/questions/1052684#answer-709699<p>ohh god again same problem occur... what to do now??
</p>Right now problem solve by the spyhunter scanner.
before that i scan full pc by malware bytes and qu2015-03-26T16:34:36-07:00HirenNiranjanihttps://support.mozilla.org/en-US/questions/1052684#answer-709696<p>Right now problem solve by the spyhunter scanner.
before that i scan full pc by malware bytes and quickheal also but it couldn't find spyware inside the computer.
Let see is it working properly or not for few days...
</p><p>once again thank you for providing solution..
</p>Have you tried running your computer in safe mode?
2015-03-26T03:09:42-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1052684#answer-709394<p>Have you tried running your computer in safe mode?
</p>