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Firefox keeps going into offline mode

Posted

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result.

How can this mode be completely disabled?

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result. How can this mode be completely disabled?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Citrix Online App Detector Plugin
  • Driver Update Engine
  • Version 5.40.2.0
  • Google Update
  • Logitech Harmony Remote Plugin
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • LastPass Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • 5.1.30514.0
  • Unity Player 4.3.5f1
  • iTunes Detector Plug-in

Application

  • Firefox 36.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0.1/WINNT/en-US/

Extensions

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Classic Theme Restorer 1.2.9.6 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Firebug 2.0.8 (firebug@software.joehewitt.com)
  • Flagfox 5.0.13 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • HostAdmin 1.4.9.2 ({bd54afa8-b14a-4d7a-aecf-37e34e882796})
  • LastPass 3.1.92 (support@lastpass.com)
  • Norton Toolbar 2014.7.10.26 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • NoSquint 2.1.9 (nosquint@urandom.ca)
  • Open in Browser 1.15 (openinbrowser@www.spasche.net)
  • Open With 5.7.2 (openwith@darktrojan.net)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Wondershare AllMyTube 4.2.0 (AllMyTube@Wondershare.com) (Inactive)
  • Wondershare Allmytube downloader 3.0.0 ({829AD732-F3DB-4011-81C4-135F2FB05D8E}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2: NVIDIA GeForce GT 555M
  • adapterDeviceID: 0x0116
  • adapterDeviceID2: 0x0deb
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 1024
  • adapterSubsysID: 398117aa
  • adapterSubsysID2: 398117aa
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 1-29-2014
  • driverDate2: 10-28-2013
  • driverVersion: 9.17.10.3347
  • driverVersion2: 9.18.13.2762
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4225 solutions 58992 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


I've called the big guys to help you. Good luck.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? ---------------------------- I've called the big guys to help you. Good luck.
guigs 1072 solutions 11697 answers

Please also try these troubleshooting steps:

Post back with your results and we can further investigate.

Please also try these troubleshooting steps: *[[How to fix preferences that won't save]] Post back with your results and we can further investigate.
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157376 answers

What kind of internet connection are you using and what network connection to the router?

Is that a built-in network card or is this an USB connection or otherwise use software drivers?

What kind of internet connection are you using and what network connection to the router? Is that a built-in network card or is this an USB connection or otherwise use software drivers?