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I am a senior lady. can someone walk me through fixing crash on phone

Posted

I don't know how to get back to my original question. I have tried to send a comment about what I tried that Philip suggested and got a site that wanted me to install a free version of malwarebytes called PC something. After I downloaded it all Firefox said this is a dangerous site. Continue or not? I said NO. how can I add that comment and get more advice?

I don't know how to get back to my original question. I have tried to send a comment about what I tried that Philip suggested and got a site that wanted me to install a free version of malwarebytes called PC something. After I downloaded it all Firefox said this is a dangerous site. Continue or not? I said NO. how can I add that comment and get more advice?

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philipp
  • Top 25 Contributor
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5306 solutions 23424 answers

hello, your original question is at https://support.mozilla.org/en-US/questions/1052216 - please put all updates in there!

hello, your original question is at https://support.mozilla.org/en-US/questions/1052216 - please put all updates in there!