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I am a senior lady. can someone walk me through fixing crash on phone

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  • 1 has this problem
  • Last reply by philipp

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I don't know how to get back to my original question. I have tried to send a comment about what I tried that Philip suggested and got a site that wanted me to install a free version of malwarebytes called PC something. After I downloaded it all Firefox said this is a dangerous site. Continue or not? I said NO. how can I add that comment and get more advice?

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hello, your original question is at - please put all updates in there!