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Firefox crashes

Posted

I keep getting reports that flash player has crashed or maybe busy. I have updated flashplayer and cleared browsing history

I keep getting reports that flash player has crashed or maybe busy. I have updated flashplayer and cleared browsing history

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Shockwave Flash 17.0 r0
  • 5.1.30514.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

Seburo
  • Top 10 Contributor
  • Moderator
741 solutions 5423 answers

Hi. I recommend you have a read and follow the steps in this knowledge base article (link).

Hi. I recommend you have a read and follow the steps in this knowledge base article [https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems#w_troubleshooting (link)].

Question owner

I've read through about crashes and nothing seems to help

I've read through about crashes and nothing seems to help
Moses
  • Moderator
459 solutions 3607 answers

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
Can you give me your crash reports? #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.