I keep getting reports that flash player has crashed or maybe busy. I have updated flashplayer and cleared browsing history
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape 11.0.8
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 11.31.2 for Mozilla browsers
- Shockwave Flash 17.0 r0
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:36.0) Gecko/20100101 Firefox/36.0
Hi. I recommend you have a read and follow the steps in this knowledge base article (link).
I've read through about crashes and nothing seems to help
Can you give me your crash reports?
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.