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Firefox crashes

Posted

bp-f42a5444-d062-433d-87df-74a272150304

bp-f42a5444-d062-433d-87df-74a272150304

Additional System Details

Installed Plug-ins

  • Google Update
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Nitro PDF plugin for Firefox and Chrome
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; rv:37.0) Gecko/20100101 Firefox/37.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Firefox Version 36.0 Release Channel beta <The current Firefox is 36.0.1>

The crash report flagged these programs;

Signature: shutdownhang

SHCore.dll = Windows 8

atidxx32.dll = Advanced Micro Devices

wininet.dll = Internet Extensions for Win32


I do not know if Win 8 has this;

Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ------------------------------------ Firefox Version 36.0 Release Channel beta <The current Firefox is 36.0.1> The crash report flagged these programs; Signature: shutdownhang SHCore.dll = Windows 8 atidxx32.dll = Advanced Micro Devices wininet.dll = Internet Extensions for Win32 -------------------------------- I do not know if Win 8 has this; Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration