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Firefox 36 cannot open Untrusted pages

  • 9 replies
  • 28 have this problem
  • 12 views
  • Last reply by MsHartline

bakalovs
bakalovs
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After update of Firefox up to version 36.0.0/1 it cannot open https pages that are with untrusted site certificate. If i try to open https with untrusted certificate the firefox show page "This Connection is Untrusted". Then the button "Add Exception..." do nothing!

After update of Firefox up to version 36.0.0/1 it cannot open https pages that are with untrusted site certificate. If i try to open https with untrusted certificate the firefox show page "This Connection is Untrusted". Then the button "Add Exception..." do nothing!

All Replies (9)

Saurav
Saurav
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Please re-install firefox by downloading fresh installer.

In terminal

apt-get install firefox

Modified by Saurav

philipp
philipp
  • Moderator
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hello Saurav, the user's system details on the top left show that it's a question from linux.

Saurav
Saurav
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philipp said

hello Saurav, the user's system details on the top left show that it's a question from linux.

Really sorry, i pasted wrong link.

bakalovs
bakalovs Question owner
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Saurav said

Please re-install firefox by downloading fresh installer. In terminal apt-get install firefox

Hello i have this problem on both Linux(Fedora 20)(FF36.0.0) and windows 7(FF36.0.1). I re-install firefox on windows and there was no effect - problem remains.

Saurav
Saurav
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  1. Please check system dates and times.

Please follow this

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

bakalovs
bakalovs Question owner
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The date and time is correct. The problem is that button "Add Exception..." not work ,when i click on it nothing happen.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button

What does it show in the Technical details?

bakalovs
bakalovs Question owner
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cor-el said

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:
  • chrome://pippki/content/exceptionDialog.xul
In the location field type/paste the URL of the website
  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button
What does it show in the Technical details?

Ok , i try this and show me the "no information Availible \n Unable to obtain identification status of this site"

By the way i get older version of FF(35.0) on windows and there the Untrusted pages open correct. It show me again the page "This Connection is Untrusted" ,but the button "Add Exception..." work and open the page.

MsHartline
MsHartline
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My system date and time had changed and were way off. I entered the correct date and time and everything back to normal.