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Cannot receive email from Verizon in Thunderbird 31.5.0

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edpastor
edpastor
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Have successfully used Thunderbird with Verizon email for years.

Recently updated to Thunderbird 31.5.0. Now cannot receive any Verizon messages---but can successfully send messages.

Can receive Verizon messages on Android phone and with Verizon webmail client---Verizon account is functional.

After many attempts to debug (including 15 mins on line with Verizon tech support), deleted Verizon account in Thunderbird and created a new account. Still cannot receive messages....but can still send messages.

Any ideas?

Thanks for any advice/help.

Ed

Have successfully used Thunderbird with Verizon email for years. Recently updated to Thunderbird 31.5.0. Now cannot receive any Verizon messages---but can successfully send messages. Can receive Verizon messages on Android phone and with Verizon webmail client---Verizon account is functional. After many attempts to debug (including 15 mins on line with Verizon tech support), deleted Verizon account in Thunderbird and created a new account. Still cannot receive messages....but can still send messages. Any ideas? Thanks for any advice/help. Ed