
lOTS OF BOOKMARKS UNDELETABLE WITH BLANK DETAILS IN PROPERTIES
QUITE SUDDENLY HAVE LOADS OF BOOKMARKS IN MY LIST TO VIEW BUT NOT ONE BRINGS UP A WEB PAGE. CANNOT DELATE ANY OF THEM, EVEN IN SAFE MODE, BUT ON INVESTIGATION ALL OF THEM HAVE NO DETAILS ENTERED IN THE PROPERTIES BOX. ANY IDEAS HOW I CAN GET RID OF THEM? Thanks
All Replies (3)
hello, this sounds like a problem that may be caused by adware on your pc.
- please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
- also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
- finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
Deleted places.sqlite and rebooted computer. All the dead bookmarks removed when I loaded firefox. Thank you!!