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Firefox crashes

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How do i get back my bookmarks after inadvertently creating new profile?

How do i get back my bookmarks after inadvertently creating new profile?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • iTunes Detector Plug-in

Application

  • Firefox 36.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0.1/WINNT/en-US/

Extensions

  • McAfee Security Scan Plus 1.0 ({e4f94d1e-2f53-401e-8885-681602c0ddd8}) (Inactive)
  • Premier Download Manager Desktop 1.0.0 ({94285e43-a27b-4f51-b280-ff763ae7cd81}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 397517aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-29-2014
  • driverDate2:
  • driverVersion: 9.17.10.3347
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Hopefully your old profile is still present and you can switch back to it.

Exit Firefox and start up in the Profile Manager using Start > search box (or Run):

firefox.exe -P

Don't delete anything here... it's too easy to delete the wrong thing.

Highlight your old profile, possibly named Default, and start Firefox.

Success?

Hopefully your old profile is still present and you can switch back to it. Exit Firefox and start up in the Profile Manager using Start > search box (or Run): firefox.exe -P ''Don't delete anything here... it's too easy to delete the wrong thing.'' Highlight your old profile, possibly named Default, and start Firefox. Success?
cor-el
  • Top 10 Contributor
  • Moderator
17680 solutions 159921 answers

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support). *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports. If necessary then you can open <b>about:</b> pages via the location/address bar. See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter