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E-mail to neighbor was changed into Greek letters. How fix?

Posted

About 11:00 am on 3/6/15 sent two email. Recipients notified us that they were in Greek letters. Also, when I tried to copy email to Word Docs, they appeared in Greek letters also. Last night about 10 pm Firefox displayed a "Crashed" notice. Just after, able to use Firefox again. So . . . how do we get our emails that we are sending out in English(US) to be seen by the recipients in same. Thank you.

About 11:00 am on 3/6/15 sent two email. Recipients notified us that they were in Greek letters. Also, when I tried to copy email to Word Docs, they appeared in Greek letters also. Last night about 10 pm Firefox displayed a "Crashed" notice. Just after, able to use Firefox again. So . . . how do we get our emails that we are sending out in English(US) to be seen by the recipients in same. Thank you.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Citrix Online App Detector Plugin
  • Google Update
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 16.0 r0
  • 5.1.31211.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 36.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0.1/WINNT/en-US/

Extensions

  • AutoComplete+ 1.0.10 (addon@autocompleteplus.com)
  • Disconnect 3.15.3 (2.0@disconnect.me)
  • White Sky Fast Connect 1.14.1230.3 (idvaultaddon@whitesky)
  • DigitalPersona Extension 5.0.0.3764 (otis@digitalpersona.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Norton Toolbar 2014.7.10.26 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Mobility Radeon HD 3650
  • adapterDescription2:
  • adapterDeviceID: 0x9591
  • adapterDeviceID2:
  • adapterDrivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 02561028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'9.6']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 6-2-2008
  • driverDate2:
  • driverVersion: 8.501.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'9.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'9.6']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
finitarry 251 solutions 3421 answers

Have you checked the setting for Character Encoding in the View menu? Is Greek checked?

Have you checked the setting for Character Encoding in the View menu? Is Greek checked?
cor-el
  • Top 10 Contributor
  • Moderator
17777 solutions 160821 answers

How do the emails show for you?

Does this still happen or was this only happening with those two mails?

What font is used to show the emails?


There are other things that need your attention.

Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself. See:

How do the emails show for you? Does this still happen or was this only happening with those two mails? What font is used to show the emails? ----- There are other things that need your attention. Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session. You can delete the user.js file if you didn't create this file yourself. See: *http://kb.mozillazine.org/Preferences_not_saved
FredMcD
  • Top 10 Contributor
4346 solutions 61122 answers

Type about:preferences#content<enter> in the address bar.

On the bottom of the page, find Languages. To its right, press the Choose button. Make sure the correct language and district is selected.

Type ''' about:preferences#content'''<enter> in the address bar. On the bottom of the page, find '''Languages.''' To its right, press the '''Choose''' button. Make sure the correct language and district is selected.