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Sudden jump back to top in Google+

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by DavidGreen

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When scrolling down through Google+ news feed, without any noticeable change or prompting, the viewing area is jumped back to the top of the news feed, where you have to scroll back down to the point where you were reading. Aside from disrupting reading, there is no other effect.

This issue does not present itself on Chrome or IE.

Chosen solution

David Green, Thank you for your question, however we were unable to reproduce this in Firefox. Please update to the latest version of Firefox and if this does not help, please consider a new thread to grab the attention one more time.

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Chosen Solution

David Green, Thank you for your question, however we were unable to reproduce this in Firefox. Please update to the latest version of Firefox and if this does not help, please consider a new thread to grab the attention one more time.

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Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Thanks cor-el, I didn't know that the profile could be managed. The new profile appears to have corrected the problem. And to be safe, I have elected to rebuild rather than copy the profile contents.