Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

since you made changes a couple of days ago, yahoo isn't displaying right. It still displays correctly when I use Chrome. How can I get it fixed?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

modocmama
modocmama
more options

When I log out of yahoo mail from firefox, the only thing I see are the items on the left hand side, when I use Chrome, I see the full yahoo screen, like normal. What is the problem?

Carmen

When I log out of yahoo mail from firefox, the only thing I see are the items on the left hand side, when I use Chrome, I see the full yahoo screen, like normal. What is the problem? Carmen

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window