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Firefox crashes

Posted

immediate upon startup. Reinstalling does not help. Starting in safe mode does not help. bp-a85e910b-2d9e-4aab-b8f7-be82e2150227

immediate upon startup. Reinstalling does not help. Starting in safe mode does not help. bp-a85e910b-2d9e-4aab-b8f7-be82e2150227

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.115 Safari/537.36

More Information

philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23532 answers

hi bagodonuts, this crash is most likely caused by the "libwep_ff.dylib" library on your system (as it appears to be involved in all other crashes with the same signature by other users as well). unfortunately google shows exactly zero results for this filename so i'm not sure what's its source and where it comes from. you could try to run a search on your machine for the file location, maybe this does hold any more clues...

hi bagodonuts, this crash is most likely caused by the "libwep_ff.dylib" library on your system (as it appears to be involved in all other crashes with the same signature by other users as well). unfortunately google shows exactly zero results for this filename so i'm not sure what's its source and where it comes from. you could try to run a search on your machine for the file location, maybe this does hold any more clues...
FredMcD
  • Top 10 Contributor
4300 solutions 60393 answers

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.