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When did ver 36 get posted? Because downloadhelper was forgotten somehow.

Posted

When the downloadhelper icon animates, I click on it as usual if I want to capture. The button operates normally, displays the video name and I click quick download. Nothing downloads, the library says no downloads for this session. However there is an icon in my download folder, but nothing plays -- there is no download. Everything works fine, except there is no download. Version 36?

When the downloadhelper icon animates, I click on it as usual if I want to capture. The button operates normally, displays the video name and I click quick download. Nothing downloads, the library says no downloads for this session. However there is an icon in my download folder, but nothing plays -- there is no download. Everything works fine, except there is no download. Version 36?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40239 answers

Helpful Reply

See the downloadhelper website for an updated version of their add-on.

See the downloadhelper website for an updated version of their add-on.

Helpful Reply

My downloadhelper version is 4.9.24 the latest version. I also have firefox 36, which is also the latest (this week) release or version. I'm not the most intelligent person in the world, but I just don't think it's the download helper. But thanks anyway.

My downloadhelper version is 4.9.24 the latest version. I also have firefox 36, which is also the latest (this week) release or version. I'm not the most intelligent person in the world, but I just don't think it's the download helper. But thanks anyway.
FredMcD
  • Top 10 Contributor
4259 solutions 59635 answers

Go to the support site for the program and ask questions.

Go to the support site for the program and ask questions.

Question owner

It's a BETA. Oh well.

It's a BETA. Oh well.
AliceWyman
  • Moderator
240 solutions 2597 answers

If you look at the end of the About this Add-on section at https://addons.mozilla.org/firefox/addon/video-downloadhelper/ ... you will see that the add-on developer is aware of downloading issues when using Firefox 36 and is working on a solution.

If you look at the end of the '''About this Add-on''' section at https://addons.mozilla.org/firefox/addon/video-downloadhelper/ ... you will see that the add-on developer is ''aware of downloading issues when using Firefox 36'' and is working on a solution.

Question owner

I was aware the developer is aware of issues using firefox 36 -- that's why I asked you guys in the first place. That it was an issue with 4.9.24 not working with firefox 36. I'll use the 5.0 BETA version and I'll get off your backs.

I was aware the developer is aware of issues using firefox 36 -- that's why I asked you guys in the first place. That it was an issue with 4.9.24 not working with firefox 36. I'll use the 5.0 BETA version and I'll get off your backs.
AliceWyman
  • Moderator
240 solutions 2597 answers

I wasn't sure what you meant by It's a BETA. Oh well. when I posted my comment, linking to https://addons.mozilla.org/firefox/addon/video-downloadhelper/ and mentioning the About this Add-on section.

Thanks for the followup, that you are using the 5.0 BETA version of the add-on. It may be helpful to others reading this thread.

I wasn't sure what you meant by ''It's a BETA. Oh well.'' when I posted my comment, linking to https://addons.mozilla.org/firefox/addon/video-downloadhelper/ and mentioning the '''About this Add-on''' section. Thanks for the followup, that you are using the 5.0 BETA version of the add-on. It may be helpful to others reading this thread.

Question owner

Thank YOU. I didn't say I was happy. I said I'm using the BETA.

Thank YOU. I didn't say I was happy. I said I'm using the BETA.
AliceWyman
  • Moderator
240 solutions 2597 answers

gary2390 said

Thank YOU. I didn't say I was happy. I said I'm using the BETA.

Add-ons are supported by the add-on developer, not Mozilla Support. If you want to provide feedback about this add-on, please add a review to https://addons.mozilla.org/firefox/addon/video-downloadhelper/ or follow the support links on that page.

''gary2390 [[#answer-695873|said]]'' <blockquote> Thank YOU. I didn't say I was happy. I said I'm using the BETA. </blockquote> Add-ons are supported by the add-on developer, not Mozilla Support. If you want to provide feedback about this add-on, please add a review to https://addons.mozilla.org/firefox/addon/video-downloadhelper/ or follow the support links on that page.
AliceWyman
  • Moderator
240 solutions 2597 answers

Closing as off-topic (see Forum rules and guidelines under Subjects covered in the support forum).

Closing as off-topic (see [[Forum rules and guidelines]] under ''Subjects covered in the support forum'').