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Firefox and AVG dialog box problems

  • 8 replies
  • 4 have this problem
  • 768 views
  • Last reply by FredMcD

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I have a weird problem that has just started today. My AVG antiviris program keeps opening dialogue boxes to download what it claims is a cpm.htm file, described as a Firefox HTML file, and coming from cpm.avg.com. The box asks if I want to download the file. I can't shut the wretched things out; if I close one, another one opens up, it's like dealing with the Medusa's head. There doesnt seem to be any support by email for AVG, just a USA phone number (I'm in the UK). Has anyone come across this problem? I'm assuming it's a virus but none of my "tools" have detected anything (SpyBot, Winzip Malware).

Chosen solution

Problem now solved. It was an AVG issue and not Firefox but required remote-control tech support from AVG to kill the problem.

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Chosen Solution

Problem now solved. It was an AVG issue and not Firefox but required remote-control tech support from AVG to kill the problem.

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Because AVG wants to have an update or kinda gets some of the stuff from their site.

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Because AVG wants to have an update or kinda gets some of the stuff from their site.

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Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html

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Hi Fred yes I know about the Flashplayer thing, there's nothing I can do about it. It refuses to install. That's a question I shall need to put on another forum.

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That was useful Fred....I had a file that I'd downloaded specifically from the Adobe website, called Adobe installation helper....didnt do a thing. Your links were a lot better. All sorted now!

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In your Bookmarks Manager, create an Abode folder, and put all if the links here. Especially the upgrade links.