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Why can't I get my old bookmarks and passwords back using the 'Old Firefox Data' folder?

  • 7 replies
  • 1 has this problem
  • 4 views
  • Last reply by John99

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Hi,

Ok.....

I have just recovered my Samsung laptop back to the day I purchased it (for a fresh start)

I have the 'Old Firefox Data' folder on an external hard drive that was created a few weeks ago when I refreshed Firefox

I've tried this many times but with no luck what so ever: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

I've re-installed Firefox 3 times I've created new profiles and deleted others

2 Days down and I'm still can't get any of my bookmarks or passwords etc and for some reason when I create a new profile I can't find it as it's not in the location 'Profile Manager' says it is.

I'm now total lost and getting stressed out as I really need this data.

Any help would be very much appreciated.

Chosen solution

PROBLME SOLVED!

It turns out Avast Sandbox was causing all the problems, I somehow set Sandbox to always run with Firefox, disabled Sandbox from running with Firefox everything was fine and I was able to load my old profile.

Sorry to have wasted your time and thanks for all the replies :-)

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All Replies (7)

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What kind of problem are you having?

Basically, you create a new profile. Then you take the files from the old profile, and copy them to the new profile, replacing the new files.

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You can use this button to go to the currently used Firefox profile folder:

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Hello,

Thank you for your reply's.

I've been able to restore/apply all of my data (bookmarks, passwords etc) on my girl friends computer without any issues at all, therefore it's not something I'm doing wrong.

I've been so involved with trying to get my profile back on my computer I hadn't noticed that Firefox is not operating as it should, I've found:

- I'm unable to view/open my profile folder from 'Help > Troubleshooting Information > Profile Directory: Show Folder' (when I click 'Show Folder' nothing happens) however when I go to 'C:\Users\AutoStar\AppData\Roaming\Mozilla\Firefox\Profiles' I can view the data.

- I'm unable to save any bookmarks

- Sometimes when I try to close a tab it will not close as such however once the 'x' is clicked I'm then unable to view the page but the tab still stays visible

As I said I recovered the laptop back to the day I purchased it (for a fresh start) so Firefox was a fresh install I've also uninstalled and re-installed a few times now but the result is always the same.

Any ideas?

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Try creating a new additional Profile for Firefox. Then try migrating files one at a time. (Two at a time for passwords !)

How old was the original profile, what version of Firefox did it relate to ?

I am not sure all old profiles will successfully work with Firefox 35.0.1 the profile files do sometimes change between versions.

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Sounds that there is at least a problem with the places.sqlite file.

How did you restore the bookmarks?

Did you copy the places.sqlite file or did you restore a JSON backup or imported an HTML backup?

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Chosen Solution

PROBLME SOLVED!

It turns out Avast Sandbox was causing all the problems, I somehow set Sandbox to always run with Firefox, disabled Sandbox from running with Firefox everything was fine and I was able to load my old profile.

Sorry to have wasted your time and thanks for all the replies :-)

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Thanks for posting back Dave. Glad you solved the problem.