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Firefox crashes

  • 6 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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Browser crashes almost continuously. Seems mostly related with yahoo, but it's happening on other sites as well.

Browser crashes almost continuously. Seems mostly related with yahoo, but it's happening on other sites as well.

All Replies (6)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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ed0a4438-3950-4cc6-899d-0b32ec8482bb 2/19/2015 3:24 PM 7ef6c239-292d-47d3-9295-25449489059d 2/13/2015 2:42 PM 4e8b35bd-85d4-4f37-97a5-4368b4034199 2/13/2015 10:51 AM d0d8ac71-31d9-4fc7-be3d-07952440b61d 2/13/2015 9:47 AM eedde961-bdff-4ea8-8835-42835c88ed93 2/10/2015 2:37 PM 146c9d6a-182e-463f-901b-ab5e84899a3e 2/10/2015 9:44 AM ffead38e-1312-41b1-8dc5-6d8f2f9ef4ff 2/9/2015 2:57 PM 42d6ae87-c528-4d4a-98d9-f240c44dd843 2/6/2015 8:28 AM 3dfec645-601a-4e36-8fda-4a0a3c2de0d9 2/6/2015 7:58 AM

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Is there some kind of conflict with the flash plugin and firefox?

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hi, unfortunately those are not crash-ids that got submitted. please click on the first few entries once - then they should change and get prefixed with "bp-". please copy them and paste them here into a reply again. thank you!

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You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.