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FF PDF viewer - Users can't open links in pdf documents

  • 7 replies
  • 5 have this problem
  • 151 views
  • Last reply by FredMcD

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My website has a number of pdf pages, each of which has a linked button for "More detail". This works fine in IE and fine in Pale Moon and fine in CHrome and fine even in FF if FF is set to use the Adobe pdf viewer.

But if FF is using the built in viewer, the links don't work, either completely non-responsive, or go to the wrong address.

This issue has been bugging people for a few years, is it possible to get it fixed please? I am tired of dealing with frustrated users who can't open the linked files.

Example look here: http://canberrabirds.org.au/wp-content/BirdSummaryData/Australasian%20Bittern.pdf andclick on More Detail blue button at top.

All Replies (7)

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I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well. So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader.

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Much appreciated. Can you explain what 'code in a more compatible way' means? I didn't produce these pdf pages, but was not aware that even in a pdf file a link could be anything more than a link. What instruction should I give the person who makes these pages?

Thanks

cor-el said

I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well. So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader.
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I am on a Win 7. The only link I could find was to download another PDF file. Nothing else is click-able..

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Fred - I don't know what you're looking at, but the file I pointed to is a pdf with a link to another pdf file. The link is attached to the blue "More Detail" button at the top. THis is the button I am having trouble with.

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Do you have any suggestion or help on this?

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Sorry, this is above my knowledge.

I've called the big guys to help you. Good luck.