Recent answers to I got an update message and when I click it started a download and a screen came up that looked like a Restricted Movie Trailer. Is this from you?https://support.mozilla.org/en-US/questions/10459282015-02-09T08:23:02-08:00What did the message say as to what is being updated?
. Whenever you get a message / popup that
s2015-02-09T08:23:02-08:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1045928#answer-688624<p>What did the message say as to what is being updated?
</p><p>. <strong>Whenever you get a message / popup that</strong>
<strong>software / files need to be updated;</strong>
</p><p> <u><strong>DO NOT USE ANY OF</strong></u>
<u><strong>THE PROVIDED LINKS</strong></u>
</p><p>While this may be a legitimate message, it could also be
<u><strong>Malware or a Virus</strong></u>.
Any time you want or need to check for upgrades,
go to the web site of the <u><strong>True Owner</strong></u> of the program in question.
For example, to check out Firefox, go to <strong><a href="https://www.mozilla.org" rel="nofollow">Mozilla.org</a></strong>. {web link}
</p><p>You can also report such a site at;
<strong><a href="http://www.google.com/safebrowsing/report_phish/" rel="nofollow">Google Report Phishing Page</a></strong> {web link}
which is the same when done while on site by going to
<strong>Help &gt; Report Web Forgery</strong>
</p><p><strong><a href="http://www.mozilla.org/en-US/legal/fraud-report/" rel="nofollow">Help us safeguard Mozilla’s trademarks by reporting misuse</a></strong> {web link}
</p>Your version of firefox is all up to date, this sounds like an attempted malware attack.
Try the fol2015-02-09T01:01:53-08:00user633449https://support.mozilla.org/en-US/questions/1045928#answer-688386<p>Your version of firefox is all up to date, this sounds like an attempted malware attack.
</p><p>Try the following:
</p>
<ul><li> <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a>
</li><li> <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">Refresh Firefox - reset add-ons and settings</a>
</li><li> Make sure Windows is entirely up to date
</li></ul>