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FREQUENT win7 system crash while editing response msg w Thunderbird

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by Guy D. D.

Guy D. D.
Guy D. D.
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frequent (nearly every edit of response msg) win7 (ver 6.1 SP1) system crash (the blue screen) while editing response msg in Thunderbird (31.4.0), needing to reload the PC like after pwr OFF / pwr ON. NEVER generated or sent crash report.

frequent (nearly every edit of response msg) win7 (ver 6.1 SP1) system crash (the blue screen) while editing response msg in Thunderbird (31.4.0), needing to reload the PC like after pwr OFF / pwr ON. NEVER generated or sent crash report.

Modified by Guy D. D.

Chosen solution

try disabling hardware acceleration as discussed here https://support.mozilla.org/en-US/questions/1012145

Read this answer in context 👍 2

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

try disabling hardware acceleration as discussed here https://support.mozilla.org/en-US/questions/1012145

Guy D. D.
Guy D. D. Question owner
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Matt said

try disabling hardware acceleration as discussed here https://support.mozilla.org/en-US/questions/1012145

Well done, IT SOLVED MY PROBLEM. MANY THANKS FOR YOUR TIME.