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how do i stop adds from coming onto page

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  • Last reply by Scott

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Every time I open a webpage adds pop up and i get directed to another page with add on it Mac 27"

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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

You can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If the issue is not present in Firefox Safe Mode your problem is probably caused by an extension, theme, or hardware acceleration. Follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.