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My GMail Box is remaining locked before opening

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My problem is that when I try to open my Mail Box with Mozzilla browser, the browser start the procedure of opening, but, when it reach a certain point, it is stopping the procedure and remaining stopped. I tryed to do complete resetting of the browser, but no result. Thank you for the help I hope I will receive

All Replies (2)

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Do you have the same problem with other browsers?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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I have cancelled all the cookies and all the chronologie, but the problem is still there. I have to say that, just trying, I have found that the mail box it will open if I click on "HTML visualization, while it will continue to stop opening in "Standard visualization" and the stop will appen also if I try to pass from HTML to Standard visualization. May this situation help in solving my problem?