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Firefox 35.0.1 does not install, despite repeated attempts in OS X Yosemite.

Posted

Running Yosemite 10.10.2 on a Macbook Air, have downloaded and installed Firefox 35.0.1 several times. Software says installation was successful each time, but it does not seem to register, and I keep getting prompts to install it.

Running Yosemite 10.10.2 on a Macbook Air, have downloaded and installed Firefox 35.0.1 several times. Software says installation was successful each time, but it does not seem to register, and I keep getting prompts to install it.

Chosen solution

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 16.0 r0

Application

  • Firefox 35.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0/Darwin/en-US/

Extensions

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • YouTube mp3 1.0.8 (info@youtube-mp3.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x a26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Intel Inc. -- Intel HD Graphics 5000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

What do these prompts look like? How do I create a screenshot of my problem?

Are you getting prompted to update your current installation?

What do these prompts look like? [[How do I create a screenshot of my problem?]] Are you getting prompted to update your current installation?
cor-el
  • Top 10 Contributor
  • Moderator
17856 solutions 161578 answers

Chosen Solution

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox application and save the disk image file to the desktop *Firefox 35.0.1: https://www.mozilla.org/en-US/firefox/all/ *Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install *Install the new version that you have downloaded *https://support.mozilla.org/kb/Installing+Firefox+on+Mac Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox