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URL Does Not Work in Firefox, but DOES Work in Other Browsers

Posted

The following URL does NOT work in Firefox. However, it DOES work in Internet Explorer and Google Chrome:

https://www.ascap.com/ace/

The main ASCAP URL works just fine. The problem seems to be confined to this link alone. Please fix; thank you!

The following URL does NOT work in Firefox. However, it DOES work in Internet Explorer and Google Chrome: https://www.ascap.com/ace/ The main ASCAP URL works just fine. The problem seems to be confined to this link alone. Please fix; thank you!

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
  • 5.1.30514.0

Application

  • Firefox 36.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Nimbus Screen Capture - editable screenshots. 6.3.1 (nimbusscreencaptureff@everhelper.me)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) Q965/Q963 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2992
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igdumdx32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 5058107b
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'257.21']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'257.21']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers

I tried the link, and was re-directed to; https://www.ascap.com/Home/ace-title-search/index.aspx

I tried the link, and was re-directed to; https://www.ascap.com/Home/ace-title-search/index.aspx
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158896 answers

There is a server redirect on this URL.

https://www.ascap.com/ace/

GET /ace/ HTTP/1.1
Host: www.ascap.com

HTTP/1.1 302 Found
Location: https://www.ascap.com/Home/ace-title-search/index.aspx

If you use a bookmark then try to navigate to the want page starting with the main (home) page.


You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
There is a server redirect on this URL. <pre><nowiki> https://www.ascap.com/ace/ GET /ace/ HTTP/1.1 Host: www.ascap.com HTTP/1.1 302 Found Location: https://www.ascap.com/Home/ace-title-search/index.aspx</nowiki></pre> If you use a bookmark then try to navigate to the want page starting with the main (home) page. ---- You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"