X
Tap here to go to the mobile version of the site.

Support Forum

Personal certificates disappear after upgrade to FF35

Posted

All personal certificates for loggin on sites doesn't shown - empty storage. Sites saying "You have no certs installed". When I import cert from backup and enter right password I see window "Alert! ... imported successful", but no cert appears at "View certs" - Personal. When I do enter wrong pass importing cert I have an error (so ok).

Linux 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:23:46 UTC 2014 i686 i686 i686 GNU/Linux Any ideas? Thanks!

All personal certificates for loggin on sites doesn't shown - empty storage. Sites saying "You have no certs installed". When I import cert from backup and enter right password I see window "Alert! ... imported successful", but no cert appears at "View certs" - Personal. When I do enter wrong pass importing cert I have an error (so ok). Linux 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:23:46 UTC 2014 i686 i686 i686 GNU/Linux Any ideas? Thanks!

Chosen solution

Wow, the problem disappears in FF36.0 !

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • DivX Web Player version 1.4.0.233
  • This plugin provides integration with Gnome Shell for live extension enabling and disabling. It can be used only by extensions.gnome.org
  • The Videos 3.10.1 plugin handles video and audio streams.
  • Shockwave Flash 13.1 r2

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

guigs 1072 solutions 11697 answers

Do they appear in any other section of the View Certificates option under Options > Advanced > Certificates?

Please also take note of the type of security certificates that you are importing: https://blog.mozilla.org/security/

Do they appear in any other section of the View Certificates option under Options > Advanced > Certificates? Please also take note of the type of security certificates that you are importing: [https://blog.mozilla.org/security/]

Question owner

guigs2 said

Do they appear in any other section of the View Certificates option under Options > Advanced > Certificates? Please also take note of the type of security certificates that you are importing: https://blog.mozilla.org/security/

They was there, but not now. (Preferences > Advanced > Certificates > View Certificates). As importing says Ok, I think certs present in storage but cannot be shown/accessed...

And yes, I have other rarely used FF profile for tests, it was upgraded too and never has personal certificates. Importing there the same cert.p12 was successful and I can see it and log into needed site! So smth wrong with big profile for work.

''guigs2 [[#answer-681201|said]]'' <blockquote> Do they appear in any other section of the View Certificates option under Options > Advanced > Certificates? Please also take note of the type of security certificates that you are importing: [https://blog.mozilla.org/security/] </blockquote> They was there, but not now. (Preferences > Advanced > Certificates > View Certificates). As importing says Ok, I think certs present in storage but cannot be shown/accessed... And yes, I have other rarely used FF profile for tests, it was upgraded too and never has personal certificates. Importing there the same cert.p12 was successful and I can see it and log into needed site! So smth wrong with big profile for work.

Modified by jazzo

Chosen Solution

Wow, the problem disappears in FF36.0 !

Wow, the problem disappears in FF36.0 !