X
Tap here to go to the mobile version of the site.

Support Forum

I downloaded Yahoo toolbar and only thing that shows up in the browser is a Search window and Mail app (no Settings button so can't add apps to the toolb)--why?

Posted

I have uninstalled and re-installed toolbar and restarted browser AND pc & still have the problem. I also used my CCleaner and Registry Cleaner between uninstalling and re-installation. This problem happened after I upgraded to Firefox 36.0 Beta.

I have uninstalled and re-installed toolbar and restarted browser AND pc & still have the problem. I also used my CCleaner and Registry Cleaner between uninstalling and re-installation. This problem happened after I upgraded to Firefox 36.0 Beta.

Modified by clairef_

Chosen solution

Hello again. I downgraded to version 35.0 and everything is back to normal and Yahoo toolbar is back as before.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Picasa plugin
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

Chosen Solution

Hello again. I downgraded to version 35.0 and everything is back to normal and Yahoo toolbar is back as before.

Hello again. I downgraded to version 35.0 and everything is back to normal and Yahoo toolbar is back as before.