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firefox 35.0 preventing shutdown windows 7
+ System
- Provider
[ Name] Microsoft-Windows-Diagnostics-Performance
[ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}
EventID 201
Version 1
Level 2
Task 4007
Opcode 41
Keywords 0x8000000000010000
- TimeCreated
[ SystemTime] 2014-11-24T23:40:24.052272300Z EventRecordID 408 - Correlation
[ ActivityID] {0F8F9C78-F800-0007-1210-65B73F08D001}
- Execution
[ ProcessID] 1488 [ ThreadID] 3164 Channel Microsoft-Windows-Diagnostics-Performance/Operational Computer Beasty - Security
[ UserID] S-1-5-19
- EventData
StartTime 2014-11-24T23:35:55.651019200Z NameLength 12 Name firefox.exe FriendlyNameLength 8 FriendlyName Firefox VersionLength 5 Version 33.1 TotalTime 47404 DegradationTime 45904 PathLength 51 Path C:\Program Files (x86)\Mozilla Firefox\firefox.exe ProductNameLength 8 ProductName Firefox CompanyNameLength 20 CompanyName Mozilla Corporation
+ System
- Provider
[ Name] Microsoft-Windows-Diagnostics-Performance
[ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}
EventID 201
Version 1
Level 2
Task 4007
Opcode 41
Keywords 0x8000000000010000
- TimeCreated
[ SystemTime] 2014-11-24T23:40:24.052272300Z
EventRecordID 408
- Correlation
[ ActivityID] {0F8F9C78-F800-0007-1210-65B73F08D001}
- Execution
[ ProcessID] 1488
[ ThreadID] 3164
Channel Microsoft-Windows-Diagnostics-Performance/Operational
Computer Beasty
- Security
[ UserID] S-1-5-19
- EventData
StartTime 2014-11-24T23:35:55.651019200Z
NameLength 12
Name firefox.exe
FriendlyNameLength 8
FriendlyName Firefox
VersionLength 5
Version 33.1
TotalTime 47404
DegradationTime 45904
PathLength 51
Path C:\Program Files (x86)\Mozilla Firefox\firefox.exe
ProductNameLength 8
ProductName Firefox
CompanyNameLength 20
CompanyName Mozilla Corporation
Chosen solution
Additional System Details
Installed Plug-ins
- Adobe PDF Plug-In For Firefox and Netscape 11.0.10
- Foxit Reader Plug-In For Firefox and Netscape
- Garmin Communicator Plug-In 4.2.0.0
- Garmin Communicator Plug-In 4.2.0.0 BETA
- GEPlugin
- IE Tab 2 Plug-in for Mozilla/Firefox
- Intel web components updater - Installs and updates the Intel web components
- Intel web components for Intel® Identity Protection Technology
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 10.71.2 for Mozilla browsers
- Office Authorization plug-in for NPAPI browsers
- The plug-in allows you to open and edit files using Microsoft Office applications
- LastPass Plugin
- Shockwave Flash 13.0 r0
- Shockwave Flash 16.0 r0
- 5.1.31211.0
- VLC media player Web Plugin 2.1.3
- iTunes Detector Plug-in
Application
- Firefox 35.0
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
- Support URL: https://support.mozilla.org/1/firefox/35.0/WINNT/en-US/
Extensions
- Bluhell Firewall 2.5.0 ({6BB5760D-F97E-421B-AF5B-8457A90C3CED})
- CouchPotato 1.1.2 ({1EB88DA7-4F70-4E70-923F-810E4F0C9FDF})
- Dark Shade 1.0.0 ({7b5139e3-1e7f-4a89-8656-f245a5927c4b})
- Download YouTube Videos as MP4 1.7.30 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
- Garmin Communicator 4.2.0.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
- Generation Seven 1.0.0 ({2f114b7d-af2e-4f00-8cbf-77d840883c64})
- IE Tab 2 (FF 3.6+) 5.12.12.1 ({1BC9BA34-1EED-42ca-A505-6D2F1A935BBB})
- LastPass 3.1.77 (support@lastpass.com)
- Net Usage Item 1.2.337.1 ({DA1B0AB5-7DD3-4066-BC2A-64AABBDD0A8B})
- Net Usage Item Classic GUI Theme 1.2.1 ({25FC23FD-E26C-48D9-840E-7BD9C3FB48FF})
- Net Usage Item New Modern Theme 1.2.1 ({A77CAB9A-0341-477b-9FF9-8333256C3E0B})
- New Tab Homepage 0.4.3 ({66E978CD-981F-47DF-AC42-E3CF417C1467})
- Personas Plus 1.7.3 (personas@christopher.beard)
- Print Edit 13.8 (printedit@DW-dev)
- sabnzbdfox 1.2 (sabnzbd-fox@techno-barje.fr)
- WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
- Xmarks 4.3.6 (foxmarks@kei.com)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: Intel(R) HD Graphics 4000
- adapterDescription2:
- adapterDeviceID: 0x0162
- adapterDeviceID2:
- adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterSubsysID: 00000000
- adapterSubsysID2:
- adapterVendorID: 0x8086
- adapterVendorID2:
- clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
- direct2DEnabled: True
- directWriteEnabled: True
- directWriteVersion: 6.2.9200.16492
- driverDate: 9-30-2014
- driverDate2:
- driverVersion: 10.18.10.3958
- driverVersion2:
- info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
- isGPU2Active: False
- numAcceleratedWindows: 1
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
- windowLayerManagerRemote: True
- windowLayerManagerType: Direct3D 11
Modified Preferences
Misc
- User JS: No
- Accessibility: No
Helpful Reply
Separate Issue; Your System Details shows;
Installed Plug-ins
Garmin Communicator Plug-In 4.2.0.0 Garmin Communicator Plug-In 4.2.0.0 BETA
Shockwave Flash 13.0 r0 Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html
Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. After it has loaded, close the browser. Is the problem still there?
Separate Issue;
Your System Details shows;
Installed Plug-ins
Garmin Communicator Plug-In 4.2.0.0
Garmin Communicator Plug-In 4.2.0.0 BETA
Shockwave Flash 13.0 r0
Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues.
'''Flash:'''
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html'''
---------------------------
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift ''(Mac Options)'' >''' key, and then starting Firefox. After it has loaded, close the browser. Is the problem still there?
Helpful Reply
Ok...tried your worthwhile suggestions to no avail. I decided it was about time to freshen things up and do a fresh install onto a new SSD. All went well until almost complete then the problem returned and I now think the issue may be caused by Couch Potato , SabNZBD , Sickbeard or their associated plugins. I have restored to before the problem arose and will advise when/if I isolate the offender.
- Edit : Resolved other issues along the way , however the suspects are down to HTC Sync or the last version of Sickbeard, so I installed an older version of sickbeard and it appears HTC software may cause issues , so I will wait for a newer version. Thanks Fred McD...you started me on the right path...
Ok...tried your worthwhile suggestions to no avail. I decided it was about time to freshen things up and do a fresh install onto a new SSD. All went well until almost complete then the problem returned and I now think the issue may be caused by Couch Potato , SabNZBD , Sickbeard or their associated plugins. I have restored to before the problem arose and will advise when/if I isolate the offender.
*Edit : Resolved other issues along the way , however the suspects are down to HTC Sync or the last version of Sickbeard, so I installed an older version of sickbeard and it appears HTC software may cause issues , so I will wait for a newer version. Thanks Fred McD...you started me on the right path...
Modified by tasaholic
Chosen Solution
Disable ALL of your suspects.
Disable ALL of your suspects.