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Each time I open Firefox on my Mac, I am told to upgrade, but when I press install it simply runs on and on without completing.

Posted

Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8.

David

Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8. David

Chosen solution

Your System Details shows you are running v14 FF is now v35

Download Firefox Full Installer For All languages And Systems {web link}

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 16.0 r0
  • Facebook Video Calling by Skype
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • WebEx64 General Plugin Container Version 205
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • npmnqmp 071503000004
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59882 answers

Chosen Solution

Your System Details shows you are running v14 FF is now v35

Download Firefox Full Installer For All languages And Systems {web link}

Your System Details shows you are running v14 FF is now v35 '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}

Helpful Reply

dgroff45 said

Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8. David

This seems to have solved the problem. In any case I now have v. 35 instead of v. 14. Thank you.

David

''dgroff45 [[#question-1041188|said]]'' <blockquote> Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8. David </blockquote> This seems to have solved the problem. In any case I now have v. 35 instead of v. 14. Thank you. David