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Each time I open Firefox on my Mac, I am told to upgrade, but when I press install it simply runs on and on without completing.

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  • Last reply by dgroff45

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Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8.

David

Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8. David

Chosen solution

Your System Details shows you are running v14 FF is now v35

Download Firefox Full Installer For All languages And Systems {web link}

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Chosen Solution

Your System Details shows you are running v14 FF is now v35

Download Firefox Full Installer For All languages And Systems {web link}

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dgroff45 said

Lately when I open Firefox, a dialog box comes up informing me that I should upgrade. But when I press install what I get is a process that goes on and on and never ends. I have had this happen several times and each time I have ended up closing the box and ending the process. This concerns me because I fear that at some point my version of Firefox will be so old that it will cease functioning. What can I do to insure that the newest version is installed. I have a Mac Book with OS 10.6.8. David

This seems to have solved the problem. In any case I now have v. 35 instead of v. 14. Thank you.

David