Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

only locally msg says turn on tls 1.0, 1.1. 1,2 and try connecting with cart again.

  • 19 replies
  • 1 has this problem
  • 68 views
  • Last reply by jscher2000

more options

error just started...it is a local problem, files may run fine online. When trying to access the cart to place an order, I get the error "this page can't be displayed and turn on TLS 1.0, 1.1, 1.2 in advanced setings and try connecting with htpps://linpointcard.net again. Option: Change settings when that is pressed another error message appears: an error has occurred in the script on this page Line 206 Char 1 Error: Unable to get property 'msLaunchinternetOptions' of undefined or null reference Code: 0 URL: res:ieframe.dll/httpErrorPagesSpript.js Do you want to continue running scripts on this page yes/no

All Replies (19)

more options

You are testing the shopping cart from your computer's hard drive? There may indeed be differences between that scenario and a standard web server, because Firefox is concerned about the privacy implications of accessing your hard drive.

To check your TLS settings, you can use the about:config preferences editor.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste tls and pause while the list is filtered

(3) If the security.tls.version.max preference is bolded and user set to false, right-click > Reset to restore the default value of 3. This tells Firefox to see whether the site supports TLS 1.2 first and if it doesn't, then try lower versions such as TLS 1.1 and TLS 1.0.

(4) If the security.tls.version.min preference is bolded and user set to false, right-click > Reset to restore the default value of 1. This tells Firefox not to go any lower than TLS 1.0. (Due to the Poodle attack, connections using SSL v3 can no longer be trusted to be secure.)

Does it make any difference?

more options

By the way, the error message with "ieframe.dll" in the URL does not sound like a Firefox error message.

more options

I tried what you asked to

about:config enter. It shows

Internet(1) about:config Configure Java System Config

Nothing else.

more options

Where you did you enter about:config?? That's not the normal display for Firefox. Maybe you're using a different browser?

more options

Sorry, you are dealing with a novice. I have Firefox 34.0.5 I am entering About:config after clicking on the windows icon at the lower left hand corner entering about:config at the place where it says "search programs and files"

Frank

more options

Oh, okay. What I meant is, when you're in Firefox, open a new tab (for example, press Ctrl+t). Then in the address bar of that new tab, type or paste about:config and press Enter. This should open an internal listing page that you can't (easily) get to from outside Firefox.

more options

OK, it worked as you expected, and no, neither of the two lines are bolded, in fact nothing in the entire tls list is bolded.

Every time I open firefox now, it to make changes to my hard disk. Should I let it do it?

Frank

more options

OK, it worked as you expected, and no, neither of the two lines are bolded, in fact nothing in the entire tls list is bolded.

Every time I open firefox now, it to make changes to my hard disk. Should I let it do it?

Frank

more options

Firefox normally modifies files in your profile folder at both shutdown and startup. Not sure what else would be modified. Does the message you're getting provide any other information?

more options

Next question is Change Settings. When you click on that another dialog appears and says

An error has occurred in the script on this page Line 206 Char 1 error: Unable to get properly mslaunchinternetoptions of undefined or null reference Code 0 URL: res://ieframe.dll/httperrorpagescripts.js

Do you want to continue running scripts on this page?

y/n ?

more options

Firefox just updated itself when I went into the about firefox in help. I will check it out, hopefully they fixed the problem.

more options

I am now running Firefox 35.0

All the problems are still there, no change.

more options

Your problems with that "cart" are beyond the realm of this support forum, which intended for Firefox support to end users of Firefox - not web development or web site support issues.

Also, http://www.linpointcard.net/ can't be resolved. It's like that isn't a valid domain. Then that brings up the situation of that 'cart' on a local drive trying to contact a non-existent website or domain outside of your computer.

You really need to review the documentation for that 'cart' software or contact their support for help with their software.

more options

Am I to understand that the problem I am experiencing is not the fault of Firefox but a problem with the cart?

Frank Gomez

more options

No, I am not saying that. But the way you are approaching the troubleshooting of your issue may not be workable.

The first thing jscher2000 mentioned was this: "You are testing the shopping cart from your computer's hard drive? There may indeed be differences between that scenario and a standard web server, because Firefox is concerned about the privacy implications of accessing your hard drive."

You never responded to those comments. The way I have read this thread I suspect it's not working due to the 'cart' being on your PC and it's trying to connect to your website server in a manner that just won't work - witness the Internet Explorer or Windows error message. URL: res:ieframe.dll/httpErrorPagesSpript.js Do you want to continue running scripts on this page yes/no That's not from Firefox, that is an IE error message.

Have you tried that 'cart' online yet? I suggest you do.

Bottom line is that this problem isn't directly related to Firefox end-user support and is off-topic for this forum. https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines

Posts in the Mozilla support forum must be either questions about the use of Firefox, Firefox for Android, Firefox OS, Thunderbird, or Webmaker, or else answers to those questions. Users who post about subjects that are not support requests for Mozilla products will be directed to an alternative discussion forum (such as mozillaZine) or to another resource, if appropriate, and the question will be tagged "offtopic"

Without knowing anything about which 'cart" you are using or how your website server is set up it is impossible for us to provide any knowledgeable answers.

Beyond what I have already mentioned, you can post at the Web Development / Standards Evangelism forum at MozillaZine and see if they can help you with that issue. The contributors over there are more knowledgeable about web development issues with Firefox. http://forums.mozillazine.org/viewforum.php?f=25 You'll need to register and login to be able to post in that forum as it is a different forum and not associated with Mozilla.

more options

Let me ask you this question then. I was told by someone else to try Internet explorer or another browser. Unfortunately I don't know where to make the change in Firefox, If I can make that change I will be able to tell right away if the problem is being caused by Firefox or by my own computer.

I use a text editor, which will allow me to open the files in the text mode. I make changes to the code and then I switch to see that file in the real mode which is with all the graphics. Until now everything worked fine, I could even place orders while offline, but a couple of days ago this started and every one of my html files is doing that when asked to access the cart. I am not too knowledgeable on computers and I only do what you tell me to do. I was going to contact the cart people, maybe they could help me, what do you think?

more options

By the way, the files all work fine when I am online. Cart is working fine too, I have no problem there at all, and anybody can place orders on the cart successfully. Nothing has changed, The only problem happens when I am using the editor... Could be the editor itself?

more options

How are you loading the page in Firefox? For example, are you using one of these methods:

  • Opening on a file:// URL
    • double-click the HTML file to open it in your default browser
    • (in Firefox: keyboard shortcut) Ctrl+o
    • (in Firefox: menu bar) File > Open File
    • drag and drop the HTML file onto an open Firefox tab
  • Opening on a http://localhost/ URL
    • using a link
    • using a bookmark

You might want to try a few different methods to see whether one is more successful than another.

Could you capture a screen shot of the entire scene when you get the error message, i.e., the error message pop-up in front of the page showing in the browser? If there are parts that are confidential, you can blur or delete them before posting. (This article has tips on capturing screen shots: How do I create a screenshot of my problem?)

more options

Oh, hold on, what editor are you using? If your editor has two or three views built in, such as an HTML source code view, a visual editing view, and a browser preview view, most likely Firefox is not involved. The reason is that Microsoft makes it trivially easy to embed IE into a Windows program, and Firefox is more restricted in how it integrates. If that's what's happening, it would explain why you get IE-style script error popups referring to components of IE.