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  • 3 replies
  • 2 have this problem
  • Last reply by cor-el

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IT KEEPS ON CRASHING!!!!!!!! ive resetted firefox, unclicked that hardware acceleration stuff, done everything available online, but it still keeps on crashing. im planning to switch google chrome, if it doesnt fix.

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bp-f2c974fd-9310-4f86-8c49-76e012150111 1/11/2015 2:55 PM bp-e2d4f7b0-db05-4acb-ba23-0aeba2150111 1/11/2015 2:54 PM bp-b1619cc8-721e-46c3-bd31-5936f2150111 1/11/2015 2:54 PM bp-a76a8d5b-212a-4f28-bbb1-199812150111 1/11/2015 2:52 PM bp-29d48c9f-ebb0-480f-9998-2def32150111 1/11/2015 2:51 PM bp-b6bda22c-b2e6-48b9-a94c-513b62150111 1/11/2015 2:51 PM c4367b7d-06f0-4153-8634-9905679867bc 1/11/2015 2:43 PM 6c6f2ae0-367b-4a33-bca5-ab7cbbeae8bf 1/10/2015 11:33 PM

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The crash report flagged these programs;

Signature nsSocketOutputStream

I've called the big guys to help you. Good luck.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: