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when i open firefox nothing works at all

Posted

I updated firefox when I saw there was a new one. It was not working prior to the update but now its worse as it will not do anything. When I try to go to another website it acts like its going to load but does not go to the website. I have added firefox to the allowed apps on my firewall as well as the other suggestions. I need help in resolving this problem.

I updated firefox when I saw there was a new one. It was not working prior to the update but now its worse as it will not do anything. When I try to go to another website it acts like its going to load but does not go to the website. I have added firefox to the allowed apps on my firewall as well as the other suggestions. I need help in resolving this problem.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36

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Question owner

I have done tbe firewall instructions and it still does not work.

I have done tbe firewall instructions and it still does not work.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Please follow these instructions;

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Look for, and rename any Mozilla and Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.

Now start the new Firefox. Do not change any settings or add-ons Are you still having problems?

Please follow these instructions; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link} Save the file. Then; Using your file browser, open the '''Programs''' folder on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual. Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them. Now run the full installer. If all goes well, remove the OLD folders when you are done. Now start the new Firefox. Do not change any settings or add-ons Are you still having problems?