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Need Help - Suddenly I Can Only View last 2 Days of History, However Full History (> 1 Year Ago) Remains in places.sqlite File (When I Search History)

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I have 3 computers running the current version of Firefox, and I rely heavily on my past browsing history (like to re-visit past sites that I find helpful or that few products that I am interested in). All was fine until a few days ago, when I noticed that I could only view the past 2 days worth of history in all 3 installations of the browser. I have researched the subject, and tried various suggestions (such as making sure that "delete" history settings are not activated, but so far nothing has helped. I was able to tell that all of my pas history remains in the "places.sqlite" file, because on someone elses suggestion, I tried searching the history file using the generic term "www", and all my history is visible in the results (going back over 1 year). I also tried looking at the settings in the "about:config" Firefox settings page, and tied changing 2 settings that I hoped might help (they were "privacy .clearOnS hutdown.history" which I changed to "false" and also "services-sync.prefs.sync.privacy.clearOnShutdown.history" which I also changed to "false"); however none of these changes helped, and once I re-started Firefox I could only see the past 2 days of history, once again. (I have copied and pasted my Firefox “Troubleshooting Information” to the end of this question, for reference to all of my settings). What can I do to be able to see > the last 2 day of history again (without having to preform a search in history based on a specific word or phrase)? Thanks so much for your help with this issue.

I have 3 computers running the current version of Firefox, and I rely heavily on my past browsing history (like to re-visit past sites that I find helpful or that few products that I am interested in). All was fine until a few days ago, when I noticed that I could only view the past 2 days worth of history in all 3 installations of the browser. I have researched the subject, and tried various suggestions (such as making sure that "delete" history settings are not activated, but so far nothing has helped. I was able to tell that all of my pas history remains in the "places.sqlite" file, because on someone else''s suggestion, I tried searching the history file using the generic term "www", and all my history is visible in the results (going back over 1 year). I also tried looking at the settings in the "about:config" Firefox settings page, and tied changing 2 settings that I hoped might help (they were "privacy .clearOnS hutdown.history" which I changed to "false" and also "services-sync.prefs.sync.privacy.clearOnShutdown.history" which I also changed to "false"); however none of these changes helped, and once I re-started Firefox I could only see the past 2 days of history, once again. (I have copied and pasted my Firefox “Troubleshooting Information” to the end of this question, for reference to all of my settings). What can I do to be able to see > the last 2 day of history again (without having to preform a search in history based on a specific word or phrase)? Thanks so much for your help with this issue.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Amazon MP3 Downloader Plugin 1.0.17
  • Google Update
  • HP Active Check Plugin
  • HP Pit Plugin
  • HP Product Detection Plugin
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
  • 5.1.30514.0
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

Application Basics
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Name: Firefox
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Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
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All Crash Reports
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FredMcD
  • Top 10 Contributor
4396 solutions 61677 answers

History can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings
    (Type about:preferences#privacy<enter>
    in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
History can be removed or not recorded several ways; * 1) Running Firefox in Private Mode (nothing is recorded) * 2) Privacy settings<br>(Type '''about:preferences#privacy'''<enter><BR> in the address bar.) * 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone. * 4) Mal-ware.

Question owner

Hi Fred,

Thanks so much for getting back to me with some helpful suggestions. Regarding the issue of "privacy mode", I have never run any of my versions of Firefox in this mode. So I think this one can be safely checked off the list of possible culprits.

As you suggested, I typed "about:preferences#privacy<enter>" to check my privacy settings.

Under the heading "Tracking" I do have "tell sites that I don't want to be tracked" checked, however I have always had this checked, so unless Mozilla just began to associate this setting with the loss of retention of visited sites history, I don't think this would be an issue.

In addition, under "History", I have "Firefox will remember my history" selected.

I do regularly run "CC Cleaner" and Iobit's "Advanced System Care" programs, however I have always been very careful to uncheck the options to "delete internet history", under both programs. I just re-checked both programs, and these settings have not been altered. I also run "Norton Internet Security", but have never manually run any type of "cleaner" component, so unless Symantec just update this program to include this option, and automatically run it, I don't think that this would be causing the issue of deleted Firefox history.

I will do a malware check on all 3 systems, however my thinking is "what is the likelihood that all 3 systems would suddenly become infected with the same type of malware (that would delete, or prevent > 2 days of Firefox history showing) at the same time? Seems unlikely to be the cause of this issue, but again I will check all three systems out for potential malware infection.

'Follow-up Questions': does the fact that, in doing a history search for the common phrase "www.", and Firefox displaying results > 1 year ago, mean that the actual history from > 1 year ago is still in the "places.sqlite" history file, and that Firefox is just not letting history > 2 days be displayed, by default, without a user preforming a specific search?

In addition, is it possible that Mozilla, in a recent Firefox program update, chose to alter the Firefox program to not show > 2 days history, by default? I was just wondering about these two potential issues.

I will go ahead and preform malware scans, but if you would not mind addressing my last 2 questions (and commenting on any of the other details that I have reported in the beginning of this reply), I would greatly appreciate your help. Thanks again! :-) -Cfguy

FredMcD said

History can be removed or not recorded several ways;
  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings
    (Type about:preferences#privacy<enter>
    in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
Hi Fred, Thanks so much for getting back to me with some helpful suggestions. Regarding the issue of "privacy mode", I have never run any of my versions of Firefox in this mode. So I think this one can be safely checked off the list of possible culprits. As you suggested, I typed "'''about:preferences#privacy'''<enter>" to check my privacy settings. Under the heading "Tracking" I do have "tell sites that I don't want to be tracked" checked, however I have always had this checked, so unless Mozilla just began to associate this setting with the loss of retention of visited sites history, I don't think this would be an issue. In addition, under "History", I have "Firefox will remember my history" selected. I do regularly run "CC Cleaner" and Iobit's "Advanced System Care" programs, however I have always been very careful to uncheck the options to "delete internet history", under both programs. I just re-checked both programs, and these settings have not been altered. I also run "Norton Internet Security", but have never manually run any type of "cleaner" component, so unless Symantec just update this program to include this option, and automatically run it, I don't think that this would be causing the issue of deleted Firefox history. I will do a malware check on all 3 systems, however my thinking is "what is the likelihood that all 3 systems would suddenly become infected with the same type of malware (that would delete, or prevent > 2 days of Firefox history showing) at the same time? Seems unlikely to be the cause of this issue, but again I will check all three systems out for potential malware infection. '''Follow-up Questions':'' does the fact that, in doing a history search for the common phrase "www.", and Firefox displaying results > 1 year ago, mean that the actual history from > 1 year ago is still in the "places.sqlite" history file, and that Firefox is just not letting history > 2 days be displayed, by default, without a user preforming a specific search? In addition, is it possible that Mozilla, in a recent Firefox program update, chose to alter the Firefox program to not show > 2 days history, by default? I was just wondering about these two potential issues. I will go ahead and preform malware scans, but if you would not mind addressing my last 2 questions (and commenting on any of the other details that I have reported in the beginning of this reply), I would greatly appreciate your help. Thanks again! :-) -Cfguy ''FredMcD [[#answer-673106|said]]'' <blockquote> History can be removed or not recorded several ways; * 1) Running Firefox in Private Mode (nothing is recorded) * 2) Privacy settings<br>(Type '''about:preferences#privacy'''<enter><BR> in the address bar.) * 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone. * 4) Mal-ware. </blockquote>
FredMcD
  • Top 10 Contributor
4396 solutions 61677 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift ''(Mac Options)'' >''' key, and then starting Firefox. Is the problem still there?
cor-el
  • Top 10 Contributor
  • Moderator
17865 solutions 161668 answers

Any undo (Organize > Undo) available in the History Manager?

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Any undo (Organize > Undo) available in the History Manager? You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder. *Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/ *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox ---- *http://www.nirsoft.net/utils/browsing_history_view.html *Norwell History Tools: https://addons.mozilla.org/firefox/addon/norwell/
lmontgom 0 solutions 2 answers

cfguy100 said

Hi Fred, Thanks so much for getting back to me with some helpful suggestions. Regarding the issue of "privacy mode", I have never run any of my versions of Firefox in this mode. So I think this one can be safely checked off the list of possible culprits. As you suggested, I typed "about:preferences#privacy<enter>" to check my privacy settings. Under the heading "Tracking" I do have "tell sites that I don't want to be tracked" checked, however I have always had this checked, so unless Mozilla just began to associate this setting with the loss of retention of visited sites history, I don't think this would be an issue. In addition, under "History", I have "Firefox will remember my history" selected. I do regularly run "CC Cleaner" and Iobit's "Advanced System Care" programs, however I have always been very careful to uncheck the options to "delete internet history", under both programs. I just re-checked both programs, and these settings have not been altered. I also run "Norton Internet Security", but have never manually run any type of "cleaner" component, so unless Symantec just update this program to include this option, and automatically run it, I don't think that this would be causing the issue of deleted Firefox history. I will do a malware check on all 3 systems, however my thinking is "what is the likelihood that all 3 systems would suddenly become infected with the same type of malware (that would delete, or prevent > 2 days of Firefox history showing) at the same time? Seems unlikely to be the cause of this issue, but again I will check all three systems out for potential malware infection. 'Follow-up Questions': does the fact that, in doing a history search for the common phrase "www.", and Firefox displaying results > 1 year ago, mean that the actual history from > 1 year ago is still in the "places.sqlite" history file, and that Firefox is just not letting history > 2 days be displayed, by default, without a user preforming a specific search? In addition, is it possible that Mozilla, in a recent Firefox program update, chose to alter the Firefox program to not show > 2 days history, by default? I was just wondering about these two potential issues. I will go ahead and preform malware scans, but if you would not mind addressing my last 2 questions (and commenting on any of the other details that I have reported in the beginning of this reply), I would greatly appreciate your help. Thanks again! :-) -Cfguy FredMcD said
History can be removed or not recorded several ways;
  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings
    (Type about:preferences#privacy<enter>
    in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.

I have not changed any settings or changed how I use my my anti-virus or malware cleaners. I have only today's history. Change it back!

''cfguy100 [[#answer-673397|said]]'' <blockquote> Hi Fred, Thanks so much for getting back to me with some helpful suggestions. Regarding the issue of "privacy mode", I have never run any of my versions of Firefox in this mode. So I think this one can be safely checked off the list of possible culprits. As you suggested, I typed "'''about:preferences#privacy'''<enter>" to check my privacy settings. Under the heading "Tracking" I do have "tell sites that I don't want to be tracked" checked, however I have always had this checked, so unless Mozilla just began to associate this setting with the loss of retention of visited sites history, I don't think this would be an issue. In addition, under "History", I have "Firefox will remember my history" selected. I do regularly run "CC Cleaner" and Iobit's "Advanced System Care" programs, however I have always been very careful to uncheck the options to "delete internet history", under both programs. I just re-checked both programs, and these settings have not been altered. I also run "Norton Internet Security", but have never manually run any type of "cleaner" component, so unless Symantec just update this program to include this option, and automatically run it, I don't think that this would be causing the issue of deleted Firefox history. I will do a malware check on all 3 systems, however my thinking is "what is the likelihood that all 3 systems would suddenly become infected with the same type of malware (that would delete, or prevent > 2 days of Firefox history showing) at the same time? Seems unlikely to be the cause of this issue, but again I will check all three systems out for potential malware infection. '''Follow-up Questions':'' does the fact that, in doing a history search for the common phrase "www.", and Firefox displaying results > 1 year ago, mean that the actual history from > 1 year ago is still in the "places.sqlite" history file, and that Firefox is just not letting history > 2 days be displayed, by default, without a user preforming a specific search? In addition, is it possible that Mozilla, in a recent Firefox program update, chose to alter the Firefox program to not show > 2 days history, by default? I was just wondering about these two potential issues. I will go ahead and preform malware scans, but if you would not mind addressing my last 2 questions (and commenting on any of the other details that I have reported in the beginning of this reply), I would greatly appreciate your help. Thanks again! :-) -Cfguy ''FredMcD [[#answer-673106|said]]'' <blockquote> History can be removed or not recorded several ways; * 1) Running Firefox in Private Mode (nothing is recorded) * 2) Privacy settings<br>(Type '''about:preferences#privacy'''<enter><BR> in the address bar.) * 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone. * 4) Mal-ware. </blockquote> </blockquote> I have not changed any settings or changed how I use my my anti-virus or malware cleaners. I have only today's history. Change it back!
FredMcD
  • Top 10 Contributor
4396 solutions 61677 answers

You were not clear, on the Norton Internet Security, did you check the settings?

You were not clear, on the Norton Internet Security, did you check the settings?