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Deleted mail keeps reappearing in my in box, apparentlt randomly

  • 8 replies
  • 3 have this problem
  • 51 views
  • Last reply by KBro

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I am frequently receiving advice I have new mail only to find the new mail is in fact mail dating back some days or weeks. This may be 1 mail or multiple mails, perhaps up to 30 and is a real nuisance, Any advice most welcome, thanks. This only affecting Thunderbird, not Bell / Sympatico.

I am frequently receiving advice I have new mail only to find the new mail is in fact mail dating back some days or weeks. This may be 1 mail or multiple mails, perhaps up to 30 and is a real nuisance, Any advice most welcome, thanks. This only affecting Thunderbird, not Bell / Sympatico.

Chosen solution

Deleted mail can reappear if the folder has not been compacted frequently.

If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.

Suggest you move all good emails out of Inbox to other suitable folders for organising. Then delete all emails you do not want. then right click on Inbox and select 'compact'.

Then empty the Deleted folder. Also Empty and compact the Junk folder.

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All Replies (8)

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moved to the Thunderbird support queue

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First time user so looking forward to hearing from support

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Is this mail in the inbox or some other folder? Is the account IMAP or POP?

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Thanks Matt, acct is POP and mails just appearing in the in box.

Cheers

Kevin

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I can offer you nothing.

Thunderbird contacts the server in the case of pop and asks for all messages. I think you will find they are going somewhere else on the server before they get to the inbox, like some sort of spam trap

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Thanks for exploring anyway, HNY.

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Chosen Solution

Deleted mail can reappear if the folder has not been compacted frequently.

If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.

Suggest you move all good emails out of Inbox to other suitable folders for organising. Then delete all emails you do not want. then right click on Inbox and select 'compact'.

Then empty the Deleted folder. Also Empty and compact the Junk folder.

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Hopefully this will solve issue, many thanks TH.