X
Tap here to go to the mobile version of the site.

Support Forum

why can't I scroll down when choosing country in LINE?

Posted

I downloaded Line from marketplace and its default country is Japa. I'm from Philippines so I have to choose my country. In choosing countries, I have to scroll down to find it; but I can't scroll down or up. Can you help me?

I downloaded Line from marketplace and its default country is Japa. I'm from Philippines so I have to choose my country. In choosing countries, I have to scroll down to find it; but I can't scroll down or up. Can you help me?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Mobile; rv:28.1) Gecko/28.1 Firefox/28.1

More Information

GamerFreak 7 solutions 69 answers

Hello,

Thank you for contacting Mozilla Support about your Firefox OS device. I am glad to assist you in regards to you having issues surfing the web.

  • If internet connectivity is working properly and other applications are working properly, hold the home button and close the application causing trouble.
  • If the Firefox Browser is having issues, try clearing cookies and data:
  1. To clear your cookies and data from the browser, complete the following steps:
  2. Open the browser and tap the tab in the upper right corner.
    • The sidebar will open.
  3. Tap the sidebar gear gear button at the top to open the browser settings.
  4. Tap the Clear cookies and stored data button.
  • If none of the above solved your issue, please restart your device to see if it helps.

Did this fix your problem? Please report back to us!

Thank you

Hello, Thank you for contacting Mozilla Support about your Firefox OS device. I am glad to assist you in regards to you having issues surfing the web. <br> *If internet connectivity is working properly and other applications are working properly, hold the home button and close the application causing trouble. *If the Firefox Browser is having issues, try clearing cookies and data: #To clear your cookies and data from the browser, complete the following steps: #Open the browser and tap the tab in the upper right corner. #*The sidebar will open. #Tap the [[Image:sidebar gear]] gear button at the top to open the browser settings. #Tap the '''Clear cookies and stored data''' button. *If none of the above solved your issue, please restart your device to see if it helps. Did this fix your problem? Please report back to us! Thank you