X
Tap here to go to the mobile version of the site.

Support Forum

Lost search bar and now see clock in search bar

Posted

Searchbar no longer works. I reset Firefrox and this did not help. Think it maybe Trojan.

Searchbar no longer works. I reset Firefrox and this did not help. Think it maybe Trojan.

Chosen solution

Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then reinstall Firefox to get all default search engines.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • GEPlugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.65.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • McAfee Virtual Technician plugin
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • PDF-XChange Editor Netscape Gecko Plugin
  • NPWLPG
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.0
  • Widevine Technologies, Inc. Digital Rights Management and Video Optimization

Application

  • Firefox 35.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add to Search Bar 2.8 (add-to-searchbox@maltekraus.de)
  • AmazonSmile 1Button for Firefox 1.0 (smile1Button@amazon.com)
  • Autocopy 1.0.8 ({0FED7D55-65D4-47b6-A6DE-9A4ADB55355F})
  • Better Gmail 2 1.2 (bettergmail2@ginatrapani.org)
  • Bookmark Deduplicator 1.2 (bookmarkdeduplicator@foxhatdev)
  • Classic Theme Restorer 1.2.8.2 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Click&Clean 4.1 (clickclean@hotcleaner.com)
  • Disconnect 3.14.0 (2.0@disconnect.me)
  • Gmelius 5.7.6.1 (gmailadsremover@florian.bersier)
  • Gmelius 5.7.7.12 (firefox@gmelius.com)
  • Google search link fix 1.4.9 (jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack)
  • Greasemonkey 2.3 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • InlineDisposition 1.0.2.4 ({123647d5-da43-4344-bfe2-fc093bdf8f5e})
  • PriceBlink 4.1 (info@priceblink.com)
  • Stylish 2.0.0 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Tab Mix Plus 0.4.1.5.2 ({dc572301-7619-498c-a57d-39143191b318})
  • Thumbnail Zoom Plus 3.2 (thumbnailZoom@dadler.github.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 05721028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 100 ]
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 12-18-2013
  • driverDate2:
  • driverVersion: 10.18.10.3379
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40485 answers

Please provide a screenshot.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
Please provide a screenshot. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.

Question owner

The screenshot shows an attempted search from the search bar.

Thank you for the reply.

Gerry

The screenshot shows an attempted search from the search bar. Thank you for the reply. Gerry
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40485 answers

I don't see the clock.

I don't see the clock.

Question owner

The clock would appear before the suggestions (to the left of each). It would not appear in every search, but would in most. It no longer appears since i reset Firefox. I still only get a blank page when I search.

The clock would appear before the suggestions (to the left of each). It would not appear in every search, but would in most. It no longer appears since i reset Firefox. I still only get a blank page when I search.

Question owner

Clock is probably misleading. It looked like an analog minute timer.

Clock is probably misleading. It looked like an analog minute timer.
cor-el
  • Top 10 Contributor
  • Moderator
17757 solutions 160593 answers

Chosen Solution

Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then reinstall Firefox to get all default search engines.

Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default. *http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder. You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder. If not then reinstall Firefox to get all default search engines. *https://www.mozilla.org/en-US/firefox/all/

Question owner

gerryjo said

Searchbar no longer works. I reset Firefrox and this did not help. Think it maybe Trojan.

Thanks to you both. Cor-el's answer worked but I needed to resort to the uninstall and reinstall. Interesting that the last time I closed FF to uninstall it stated I had 52 tabs closing when there were only 6. Now I just need to fix having more than 1 Google account tab (again :-). Thanks again!

''gerryjo [[#question-1038492|said]]'' <blockquote> Searchbar no longer works. I reset Firefrox and this did not help. Think it maybe Trojan. </blockquote> Thanks to you both. Cor-el's answer worked but I needed to resort to the uninstall and reinstall. Interesting that the last time I closed FF to uninstall it stated I had 52 tabs closing when there were only 6. Now I just need to fix having more than 1 Google account tab (again :-). Thanks again!