X
Tap here to go to the mobile version of the site.

Support Forum

I do NOT want Hot Deals, how can I opt out??

Posted

About a week ago, I started getting plagued with "Hot Deals" pop-ups on certain web-sites. I do NOT want this, how can I get rid of it?

About a week ago, I started getting plagued with "Hot Deals" pop-ups on certain web-sites. I do NOT want this, how can I get rid of it?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • GEPlugin
  • Google Update
  • HPDetect
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • PDF Architect 2
  • PDF-XChange Viewer Netscape Gecko Plugin
  • NPWLPG
  • Shockwave Flash 15.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • 5.1.31211.0
  • Website Logon Plugin
  • Widdit Mozilla Plugin
  • EMusic Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0; WUID=3411e903f5c6a37e9ee4fc4653b76077; WTB=6721) Gecko/20100101 Firefox/35.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

hello kevinhorn, you may have malicious software present on your system which causes those pop-ups. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

hello kevinhorn, you may have malicious software present on your system which causes those pop-ups. please perform all these steps: # [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords) # afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them. # finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well. [[Troubleshoot Firefox issues caused by malware]]