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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by cor-el

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Crash ID: bp-39bccfca-3b66-4508-bcdd-8ffb82141223

All Replies (3)

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hello milad1988, please update to firefox 34 which should fix this kind of crash: https://www.mozilla.org/firefox/all/

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


The crash report flagged these programs;

IPSEng32.dll = Symantec Intrusion Detection

IPSLdr32.dll = Symantec Intrusion Detection

icudt52.dll = International Components for Unicode


Please download the current Firefox version. Is there still a problem?

Download Firefox Full Installer For All languages And Systems {web link}

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You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.