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Shockwave constantly crashes (which messes up videos)

Posted

I've looked over other people's similar questions and found no help in any.

I've disabled Hardware acceleration and everything is up to date.

Videos freeze and then the stupid crash message tells me to stop the Shockwave Plug-in. If I continue it will freeze the browser until the crash error pops again.

This has been happening for over a week now out of nowhere.

I had the same problem several months back but it went away somehow.

I've looked over other people's similar questions and found no help in any. I've disabled Hardware acceleration and everything is up to date. Videos freeze and then the stupid crash message tells me to stop the Shockwave Plug-in. If I continue it will freeze the browser until the crash error pops again. This has been happening for over a week now out of nowhere. I had the same problem several months back but it went away somehow.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • DivX Web Player version 3.2.4.1250
  • DivX VOD Helper Plug-in
  • Google Update
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • VLC media player Web Plugin 2.1.3
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

Application

  • Firefox 34.0.5
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • Support URL: https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Download Statusbar Fixed 1.2.00 ({4204c864-50bf-467a-95b3-0912b7f15869})
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Myibidder (Myibay) Bid Sniper for eBay 1.3.7 (firefox1@myibay.com)
  • New Tabs at the End 1.0 (new-tabs-at-end@forerunnerdesigns.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Wiktionary and Google Translate 7.2 (googledictionary@toptip.ca)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Xmarks 4.3.6 (foxmarks@kei.com)
  • Yahoo! Mail Notifier 1.0.7.4 ({89f8dde0-010a-11da-8cd6-0800200c9a66})
  • Taboo 0.6.1 (taboo@runningfrombears.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 8650G
  • adapterDescription2:
  • adapterDeviceID: 0x990b
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterSubsysID: 198b103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.16384
  • driverDate: 8-19-2013
  • driverDate2:
  • driverVersion: 13.151.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 8650G Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: http://www.youtube.com/
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • browser.tabs.insertRelatedAfterCurrent: True
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0.5
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1415426869
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1418795265
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1418795281
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.np32dsw: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1417155535

Misc

  • User JS: Yes
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

Did you post everything you tried?

Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Did you post everything you tried? Update your Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html''' If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''