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keep getting a message that firefox is outdated but when trying to update the download is the same version in mac os

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  • Last reply by cor-el

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keep getting a message that firefox is outdated but when trying to update the download is the same version on mac os. The version is 34.0.5 .As soon as I launch the brwswer i get the update message.

Chosen solution

Your System Details list shows a user agent that has been modified by Fast Browser Search (FBSMTWB):

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 FBSMTWB

You can delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder:

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hello dbajayo, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version

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Chosen Solution

Your System Details list shows a user agent that has been modified by Fast Browser Search (FBSMTWB):

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 FBSMTWB

You can delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder: