Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't my scroll button on my laptop work for Firefox? It works for everything else and used to work on Firefox years ago. How do I make it work again?

  • 1 reply
  • 1 has this problem
  • Last reply by cor-el

more options

I used Firefox for years until an update and then the scroll button on my laptop stopped working on Firefox only and I had to use the up and down arrows or the bar at the side and it got very frustrating. I switched to Google Chrome instead but I have recently switched back, having forgotten about the scrolling problem. Basically, the little button that sits between the left and right "mouse" buttons whose sole job is to scroll the page up and down and side to side seems to have no function when Firefox is open, nor can I swipe up and down at the side of the pad to move up and down either. How do I make Firefox respond to it?

All Replies (1)

more options

Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the touch pad work better. Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

  • about:config page: ui.trackpoint_hack.enabled (-1)(-1:autodetect; 0:off; 1:on)

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.