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website will not load

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  • 2 have this problem
  • 1121 views
  • Last reply by cor-el

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My website www.myroomtone.com works fine in Safari and Chrome but it is not opening. When I type in the website, it changes it to http://www.myroomtone.com/js/arial.js - hence page error 404

I'm on firefox 33.1 Macbook Pro.

Any idea?

I realized it also happen to certain website but I could ignore those but not my own site.

Chosen solution

There are three script loaded on that page that all give a 404 page not found error message.

  • Firefox > Web Developer > Page Source
  • Tools > Web Developer > Page Source (Ctrl+U)
  • right-click on a web page and select View Page Source in the context menu
<script type="text/javascript" src="js/cufon-yui.js"></script>
<script type="text/javascript" src="js/arial.js"></script>
<script type="text/javascript" src="js/cuf_run.js"></script>

If you need those files then you should upload them or otherwise remove those links from the page source.

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All Replies (2)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Chosen Solution

There are three script loaded on that page that all give a 404 page not found error message.

  • Firefox > Web Developer > Page Source
  • Tools > Web Developer > Page Source (Ctrl+U)
  • right-click on a web page and select View Page Source in the context menu
<script type="text/javascript" src="js/cufon-yui.js"></script>
<script type="text/javascript" src="js/arial.js"></script>
<script type="text/javascript" src="js/cuf_run.js"></script>

If you need those files then you should upload them or otherwise remove those links from the page source.