Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't see certain graphics or important 'click on' options on some webpages. Can you help?

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options

I can't see some things on my screen, like: - horizontal and verticle lines on my email (Horde @ Uniserve) - check boxes on my email landing page - Google Doodles - Facebook stickers, to send or sent to me - Facebook emoticons, to send or sent to me. + on some pages optional boxes are missing so have to move my cursor around to find the links.

I can't see some things on my screen, like: - horizontal and verticle lines on my email (Horde @ Uniserve) - check boxes on my email landing page - Google Doodles - Facebook stickers, to send or sent to me - Facebook emoticons, to send or sent to me. + on some pages optional boxes are missing so have to move my cursor around to find the links.

All Replies (3)

more options

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

See:

--- Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead.

Modified by cor-el

more options

Thank you Cor-el; your fix solved part of the problem. I can now see the horizontal lines on my email landing page but other graphics like 'check boxes', Facebook stickers/emoticons, and Google Doodle still are invisible.

more options

What changes did you make?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

If images are missing then check that you do not block images from some domains.

  • Tap the Alt key or press F10 to show the Menu Bar

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: