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Firefox crashes

Posted

Frequent crashes, seemingly random. One site I visit causes more crashes than others. I would appreciate any help with resolving this issue.

Thank you

Frequent crashes, seemingly random. One site I visit causes more crashes than others. I would appreciate any help with resolving this issue. Thank you

Chosen solution

Thank you very much cor-el. I removed and reinstalled the latest Nvidia Linux driver to correct the Nouveau 3D driver problem and it seems to be working fine now. I appreciate you pointing me in the right direction. Have a great day!

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • The IcedTea-Web Plugin executes Java applets.
  • The Videos 3.10.1 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233
  • The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser.

Application

  • Firefox 33.0
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0/Linux/en-US/

Extensions

  • Bluhell Firewall 2.4.0 ({6BB5760D-F97E-421B-AF5B-8457A90C3CED})
  • DoNotTrackMe: Online Privacy Protection 4.0.1249 (donottrackplus@abine.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Ubuntu Firefox Modifications 2.9 (ubufox@ubuntu.com)
  • Ubuntu Online Accounts 0.5 (online-accounts@lists.launchpad.net)
  • Unity Desktop Integration 3.0.2 (webapps-team@lists.launchpad.net)
  • Unity Websites integration 2014.08.06.beta ({2e1445b0-2682-11e1-bfc2-0800200c9a66})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: nouveau -- Gallium 0.4 on NV49
  • adapterDeviceID: Gallium 0.4 on NV49
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: nouveau
  • driverDate:
  • driverVersion: 2.1 Mesa 10.1.3
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: nouveau -- Gallium 0.4 on NV49
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141013200257
  • browser.startup.homepage_override.buildID: 20141013200257
  • browser.startup.homepage_override.mstone: 33.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0
  • media.gmp-gmpopenh264.lastUpdate: 1415055950
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1416341411
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1416341410
  • places.history.expiration.transient_current_max_pages: 103603
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1415057380

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
15462 solutions 140036 answers

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


See also:

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support). *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports. If necessary then you can open <b>about:</b> pages via the location/address bar. See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter ---- See also: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes

Question owner

bp-8fdb6137-4e62-42c1-bb0c-3be572141119 bp-e0caa06c-ea1f-49ae-aff7-f54372141119 bp-c38665de-35f0-4c6e-9340-0d0492141119 bp-e2932f90-1f18-4393-a6c3-25ceb2141119 bp-dd085c74-bb72-4c9d-9115-639322141119 bp-f374fee4-7979-49fb-b2c2-f04302141118

Crashes also occur when FF has add-ons disabled

bp-8fdb6137-4e62-42c1-bb0c-3be572141119 bp-e0caa06c-ea1f-49ae-aff7-f54372141119 bp-c38665de-35f0-4c6e-9340-0d0492141119 bp-e2932f90-1f18-4393-a6c3-25ceb2141119 bp-dd085c74-bb72-4c9d-9115-639322141119 bp-f374fee4-7979-49fb-b2c2-f04302141118 Crashes also occur when FF has add-ons disabled
cor-el
  • Top 10 Contributor
  • Moderator
15462 solutions 140036 answers

Helpful Reply

That is a problem with the Nouveau 3D Driver.

See also:

That is a problem with the Nouveau 3D Driver. *Firefox 33.0 Crash Report [@ nouveau_dri.so@0x231c90 ] *http://nouveau.freedesktop.org/wiki/MesaDrivers/ See also: *[[/questions/944371]]

Chosen Solution

Thank you very much cor-el. I removed and reinstalled the latest Nvidia Linux driver to correct the Nouveau 3D driver problem and it seems to be working fine now. I appreciate you pointing me in the right direction. Have a great day!

Thank you very much cor-el. I removed and reinstalled the latest Nvidia Linux driver to correct the Nouveau 3D driver problem and it seems to be working fine now. I appreciate you pointing me in the right direction. Have a great day!
cor-el
  • Top 10 Contributor
  • Moderator
15462 solutions 140036 answers

You're welcome

You're welcome