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Cannot upload jpg pictures to Photobucket account

Posted

Cannot download pictures taken with cell phone. Have to send myself an email with the pictures. Then I can download the pictures to my computer. I've had no trouble with this using IE8. Only with Firefox. Now Photobucket does not support IE8 anymore. What needs to be done to get Photobucket to accept my uploads from FIrefox. My operating system is XP. Pictures when downloaded to comnputer wiind up in Microsoft Picture Manager.

Cannot download pictures taken with cell phone. Have to send myself an email with the pictures. Then I can download the pictures to my computer. I've had no trouble with this using IE8. Only with Firefox. Now Photobucket does not support IE8 anymore. What needs to be done to get Photobucket to accept my uploads from FIrefox. My operating system is XP. Pictures when downloaded to comnputer wiind up in Microsoft Picture Manager.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 15.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Updater pluginhttp://pack.google.com/
  • Motive Plugin for Mozilla Browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 33.1.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.1.1/WINNT/en-US/

Extensions

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  • Discount Buddy 0.95.19 (41ed8dee-33ed-4769-bdf4-2707c4199b97@45a3c648-db86-4b41-92e2-a77bbbf91f1d.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
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Javascript

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Graphics

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Modified Preferences

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  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 7
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  • browser.startup.homepage: https://www.yahoo.com/
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  • browser.startup.homepage_override_url: http://search.speedbit.com
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Misc

  • User JS: Yes
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi Thank you for your question. I understand that there are some issues with Firefox and Photobucket uploading images and pictures when downloaded to computer wind up in Microsoft Picture Manager.

As for uploading, please make sure that there is not an add on interfering with the upload functionality of the site. You can check to see if it is an add on by trying Firefox in Safe Mode. Troubleshoot Firefox issues using Safe Mode

It is possible to change the default program associated with downloads from the XP Control panel.

Hi Thank you for your question. I understand that there are some issues with Firefox and Photobucket uploading images and pictures when downloaded to computer wind up in Microsoft Picture Manager. As for uploading, please make sure that there is not an add on interfering with the upload functionality of the site. You can check to see if it is an add on by trying Firefox in Safe Mode. [[Troubleshoot Firefox issues using Safe Mode]] It is possible to change the default program associated with downloads from the XP Control panel.

Question owner

The problem was with Yahoo mail and probably a bit of operator trouble. When cursor was passed over picture, a small dialog box at the bottom of the picture would open and it said download. Right mouse and save picture did not appear as it normally did with IE8 in place.

I noticed a paper clip in the upper right hand corner of the mail page. This I double clicked on and a black border appeared around the page. I did a copy of this picture and pasted it in MS Picture Manager. Now the upload at Photobucket was successful. Apparently something was missing by just clicking on the download button.

Thank you for your help.

The problem was with Yahoo mail and probably a bit of operator trouble. When cursor was passed over picture, a small dialog box at the bottom of the picture would open and it said download. Right mouse and save picture did not appear as it normally did with IE8 in place. I noticed a paper clip in the upper right hand corner of the mail page. This I double clicked on and a black border appeared around the page. I did a copy of this picture and pasted it in MS Picture Manager. Now the upload at Photobucket was successful. Apparently something was missing by just clicking on the download button. Thank you for your help.