X
Tap here to go to the mobile version of the site.

Support Forum

I cannot remove the Yahoo toolbar. it does not appear as an add on

Posted

I have the latest version of Firefox (33.1). I want to remove the yahoo toolbar and disable the yahoo seach function from the address bar (and replace it with google). But when I go to add ons, there is no yahoo in either the plug ins or extebsions. So I cannot delete/remove. What should I do Thanks

I have the latest version of Firefox (33.1). I want to remove the yahoo toolbar and disable the yahoo seach function from the address bar (and replace it with google). But when I go to add ons, there is no yahoo in either the plug ins or extebsions. So I cannot delete/remove. What should I do Thanks

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides information about the default web browser
  • 5.3

Application

  • Firefox 33.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.1/Darwin/en-GB/

Extensions

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo Mail Hide Ad Panel 2.43 ({c37bac34-849a-4d28-be41-549b2c76c64e})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x fe9
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.link.open_newwindow: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.autostart: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage: https://www.google.co.uk
  • browser.startup.homepage_override.buildID: 20141030112145
  • browser.startup.homepage_override.mstone: 33.1
  • browser.tabs.drawInTitlebar: False
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.1
  • font.language.group: x-western
  • keyword.URL: https://uk.search.yahoo.com/search?fr=spigot-adr-ffmac&ei=utf-8&ilc=12&type=769480&p=
  • media.gmp-gmpopenh264.lastUpdate: 1415347573
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415650929
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415650928
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.adobeaamdetect: 2
  • plugin.state.adobepdfviewernpapi: 2
  • plugin.state.quicktime plugin: 2
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1414866322

Misc

  • User JS: No
  • Accessibility: No
CoryMH 229 solutions 1076 answers

It might just be that your search bar (the bar to the right of the address bar) is set to Yahoo, try changing it back to Google. To do that, on the search bar click the icon or the down triangle to display the list of search engines, and select Google from that list.

If that doesn't fix your problems, did you download Firefox from the official Mozilla site? Sometimes if you search on Google or any search provider, they sometimes have "Advertised links" which are sometimes Firefox bundles that have been slightly modified/shipped with malicious software.

If you did download from a different website and believe that to be the cause, you can report the link here:


Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way.

You can try the Search Reset Tool. It is an extension that will reset your home page, new tab and search settings back to the default then uninstall itself. If you find that its changes are being undone, please see the article How to fix preferences that won't save.

If none of the above work, and you don't have too many extensions, you can also try the Reset Firefox feature which can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

It might just be that your search bar (the bar to the right of the address bar) is set to Yahoo, try changing it back to Google. To do that, on the search bar click the icon or the down triangle to display the list of search engines, and select Google from that list. If that doesn't fix your problems, did you download Firefox from the official Mozilla site? Sometimes if you search on Google or any search provider, they sometimes have "Advertised links" which are sometimes Firefox bundles that have been slightly modified/shipped with malicious software. * https://www.mozilla.org/en-US/firefox/new/ * https://www.mozilla.org/en-US/firefox/all/ If you did download from a different website and believe that to be the cause, you can report the link here: * https://www.mozilla.org/en-US/about/legal/fraud-report/ -------------- Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way. You can try the [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Search Reset Tool]. It is an extension that will reset your home page, new tab and search settings back to the default then uninstall itself. If you find that its changes are being undone, please see the article [[How to fix preferences that won't save]]. If none of the above work, and you don't have too many extensions, you can also try the Reset Firefox feature which can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. '''Note:''' After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the [[Reset Firefox – easily fix most problems]] article for more information.