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New with Firefox and cannot access Gmail account

Posted

Tried remedies in Help section and they did not work

Tried remedies in Help section and they did not work

Additional System Details

Installed Plug-ins

  • Version 5.38.5.0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.30514.0
  • GEPlugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Coupon Alert Installer Plugin Stub for 32-bit Windows
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

More Information

user633449 1539 solutions 10745 answers
Duplicate, please continue at https://support.mozilla.org/en-US/questions/1030135